Systems Engineering Sr. Analyst

Looking for a rewarding career in the fast-paced technology industry? Look no further!

The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

Employment with DTI is an opportunity to work in a collaborative environment that offers opportunities for professional development. DTI employees have the chance to work with 'best in class IT companies' offering our employees experience operating with some of the most talented in their field.

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at https://dti.delaware.gov/

DTI offers a robust hybrid work policy for employees whose job duties are conducive to working remotely.

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training:

Possess a minimum of five (5) years of progressively responsible technical experience in enterprise infrastructure engineering, systems administration, platform automation, or related disciplines. Experience should include installation, configuration, troubleshooting, performance optimization, patching, upgrades, vendor coordination, high availability, and disaster recovery across multiple enterprise technologies, including:

• Operating Systems: Administration and engineering of Windows Server, Red Hat Enterprise Linux (RHEL), and other enterprise Linux/UNIX operating systems.
• Infrastructure Automation and Configuration Management: Experience with Ansible, Ansible Automation Platform (AAP), Terraform, Infrastructure as Code (IaC), and automated configuration management.
• Cloud and Virtualization: Experience with VMware vSphere, Microsoft Azure, Amazon Web Services (AWS), or comparable enterprise cloud and virtualization platforms.
• Application Delivery and Networking: Experience with F5 BIG-IP (LTM, DNS/GTM, ASM/Advanced WAF, or APM), load balancing, DNS, SSL/TLS, reverse proxies, and high-availability architectures.
• DevOps and CI/CD: Experience with Git, GitHub Actions, Azure DevOps, or similar tools supporting automated infrastructure provisioning, deployment, and lifecycle management.
• Observability and Monitoring: Experience with enterprise monitoring, centralized logging, metrics, distributed tracing, or observability platforms such as OpenTelemetry, Dynatrace, Grafana, or comparable solutions.
• Middleware and Web Services: Experience supporting enterprise web servers, application platforms, APIs, and middleware technologies, including Apache HTTP Server, IIS, and related services.
• Security and Access Management: Experience with enterprise identity and access management, certificate management, secure connectivity, and infrastructure security practices.
• Containers and Modern Infrastructure: Familiarity with container technologies, container orchestration, and modern application hosting architectures.

Possess training or certifications in project fundamentals or a minimum of three (3) years of experience providing leadership for IT projects, including identifying tasks and their predecessors and successors, estimating task effort and duration, providing technical project leadership, and tracking time against a project schedule.

Possess training or a minimum of three (3) years’ experience in quality process management, including compliance with standards, focusing on continuous improvement, implementing and testing changes, and performing post-implementation validation and monitoring.

Possess a minimum of three (3) years of experience successfully interacting with operations staff, other technical teams, vendors, and users to ensure satisfactory service delivery.

Possess excellent communication skills (verbal and written) as well as effective presentation skills.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

DTI’s Benefits to include:

Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending (Health and Dependent Care), Long & Short Term Disability Insurance, Group Universal Life Insurance, Accident & Critical Illness Insurance, Health Management Programs.

21 paid vacation days, 15 paid sick days, 13 paid holidays, Up to 12 weeks paid Parental Leave.

Tuition reimbursement up to $4,000 annually.

State funded learning opportunities, mentor programs and professional development opportunities.

Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.

Employer & Employee Funded Pension Plan as well as an Employee Funded Retirement Savings Plan available.

 

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/agencies/index.shtml. 

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. 

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. 

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. 

Ongoing Application Review