Training and Education Specialist IV

This position is responsible for an administrative level emergency services training and supervises the daily operation of the physical facility of the Delaware State Fire School.  A significant aspect of this position is serving as a member of several statewide emergency response teams, managing fire and rescue activities during emergency/disaster operations.  This position coordinates, plans, organizes, and implements programs of emergency services training and administers training and education programs associated with firefighting, rescue, and emergency medical services in order to ensure students have the skills necessary to carry out job responsibilities.

Selective Requirements must be met in addition to the job requirements.  Applicants who do not possess the selective requirement will not be qualified.

• Fire and/or EMS Experience 

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. 

• Plans, coordinates, and delivers a variety of training and/or education courses, services, and activities such as instructor-led classroom, on-the-job or virtual training, workshops, or individual and group activities.

• Organizes and prepares materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment, or other resources. 

• Researches and selects or recommends the method of delivery, materials, equipment, assistive technology, or activities to promote learning considering evidence-based and best practices. 

• Coaches others and provides feedback that fosters learning, understanding or improved performance. 

• Collects and analyzes data through surveys, course evaluations, interviews, specialized assessments, meetings, and other methods to evaluate quality and effectiveness and identify needs, requirements, issues, and challenges. 

• Makes recommendations for improvements based on findings such as new or modified courses, instructional methods, materials, equipment, and resources.

• Provides technical guidance, advice, and direction on training and education matters and promotes the use of related services and resources. 

• Prepares and maintains records and reports such as course schedules, rosters, training updates, or records of participation. 

• Completes continuing education to remain current on applicable standards, methods, techniques, best practices, laws, rules, and regulations in the assigned training and education area(s).

• Uses automated information systems and computer software to research, review, analyze, document, and report on relevant training and/or education information.    

• May maintain content on social media, and create, edit, and post instructional and promotional materials, brochures, videos, or other information.

• May operate and maintain training facilities such as visitor or education centers.

• May participate in reviewing, testing, and making recommendations on applicable technology.

• Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.

• Performs other related duties as required.

JOB REQUIREMENTS for Training and Education Specialist IV
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
2. Experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
3. Experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.
4. Coursework, training and/or work experience in staff supervision, which may include performing as a lead worker overseeing the work of others.

Incumbent must obtain Fire Service Instructor II national certification within 180 days of appointment.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. 

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com. 

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.