Communications Coordinator

Department of Labor Communication Coordinator is the department spokesperson responsible for communicating agency messages to internal and external customers and educating and raising public awareness of service as well as processes and operations. The incumbent will supervise promotion of DOL programs and initiatives and manage department accomplishments through the media, public officials and communities, and any other means of communication.

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

• Two years experience in Governmental, non-profit or corporate communications.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Coordinates Department Regulatory efforts, ensuring that public meeting notices are distributed in a timely manner, testimony transcribed and relevant stakeholders are notified of need to be present.

• Responsible for Interdivisional cooperative efforts which includes developing department policy, committee formation and management, and special projects as assigned.

• Tracks and monitors external contacts, gathers information and prepares annual report for the department.

• Manages budget and contract for marketing/outreach efforts.

• Receives and manages all incoming calls from the media.

• Gathers and provides appropriate information within the Department upon receipt of media requests.

• Refers reporters to subject matter experts as needed or assists in finding other sources to gather information not available within the Department.

• Corrects media errors quickly.

• Maintains contact information for reporters.

• Proactively works with media to place stories on important issues related to the Department.

• Monitors media outlets for news affecting or potentially affecting the DOL, other Departments or Governor’s Communication staff.

• Reviews and approves all Department Advertising. Oversees and develops events planned within the Department.

• Maintains knowledge of Delaware and federal FOIA requirements.

• Reviews, edits and approves all Department documents intended for consumption by the public.

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.   

1. Bachelor's degree or higher in Public Relations, Journalism, Business Administration, or other related field.
2. Experience in developing and implementing strategies for public relations, communications and marketing.
3. Experience in gathering, organizing, formatting, translating, or interpreting information into forms more easily understood by the media or public, and disseminating the information through the use of print, broadcast or electronic media.
4. Experience in creating and editing marketing and public relations materials such as publications, newsletters, pamphlets or brochures.
5. Experience in advanced Adobe Creative Suite products or similar software.
6. Experience in implementing, monitoring and managing multiple programs or projects.
7. Experience in meeting or workshop facilitation, committee participation, or utilizing public outreach techniques.
8. Experience in budget and contract management such as monitoring or controlling budgets and contracts.
9. Experience in narrative essay writing or narrative report writing.

To learn more about the comprehensive benefit package please visit our website at http://ben.omb.delaware.gov/

The application and resume are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and resume to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.