Disability Determination Medical Relations Officer

Recruitment #090519-MDDZ34-600800

Summary Statement

A class incumbent is responsible for handling all medical relations issues that pertain to accurate adjudication of disability claims and for supervising the consultative examination scheduling unit.

  • Supervises medical consultants.
  • Supervises Consultative Examination Scheduling Unit (composed of 2 secretarial positions). 
  • Supervises medical data collection couriers under contract with DDS.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Maintains liaison with providers of medical evidence of record in order to expedite the receipt of sufficient information so that prompt and accurate disability decisions can be made; performs program audits on medical evidence of record; processes and recommends corrective action when appropriate.
  • Recruits in-house medical consultants, assists with their training in technical aspects of the DDS program, coordinates work schedules of physicians and monitors compliance with conditions of contracts.
  • Recruits and approves new consultative physicians and facilities for the purpose of performing disability evaluations; implements a system for evaluating their work to determine compliance with program scheduling, fiscal, examination and reporting requirements; performs program audits and recommends corrective action when appropriate.
  • Directly supervises the consultative examination scheduling unit to insure that examinations are scheduled in a timely and efficient manner.
  • Establishes and maintains an agency fee schedule for medical sources.
  • Designs and implements special studies to monitor the procurement of medical evidence of record, supervises a medical data collection system and recommends techniques to improve procurement of data.
  • Investigates complaints concerning adjudicative staff or medical consultants to resolve problems.
  • Represents DDS at medical conventions and other professional meetings to keep the medical community informed of agency operations and functions.
  • Develops and coordinates public relations presentations and materials to disseminate information concerning various aspects of the SSA disability program.

Job Requirements

JOB REQUIREMENTS for Disability Determination Medical Relations Officer
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in evaluating disability claims and making disability determinations.
  2. Three years experience in interpreting Social Security Administration laws, rules, regulations, standards, policies and procedures.
  3. Six months experience in medical terminology.
  4. Six months experience in narrative report writing.
  5. Knowledge of interacting with medical organizations such as hospitals, clinics, professional organizations, civic organizations, or other community resources.
  6. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.

Conditions of Hire

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.


To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.