DTI Systems Engineering Sr. Analyst

Looking for a rewarding career in the fast-paced technology industry? Look no further!

The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at https://dti.delaware.gov/

Due to the current COVID-19 (coronavirus) outbreak, DTI has implemented temporary telecommuting arrangements for newly hired employees whose job duties are conducive to working from home. These arrangements are expected to be short term and will be monitored by DTI supervisors.

The Principal responsibility is to provide highly effective technical support for DTI’s technical infrastructure. Highly effective means that the services for the assigned assets are provided in a way that is efficient, meets the needs of the customers (both DTI and other state agencies) and customers in compliance with DTI policy and procedures.  The services will be primarily rendered through a combination of personal effort, joint effort with others in the workgroup, and collaboration with other DTI staff, vendors, and customers.

The Senior Analyst is expected to possess strong technical proficiency in one or more of the core Technology Domains, technical proficiency in several others, and technical awareness in the rest. 

The Technology Domains include the following: Understanding of Middleware technologies and interdependencies (MQ, IIB/ACE, IIS, WebSphere), MidRange Server Support – UNIX, Windows, LINUX, Middleware Support, Web Engineering Support, Working knowledge of VMware Virtual Infrastructure, Strong troubleshooting skills.

JOB REQUIREMENTS for Systems Engineering Senior Analyst

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

·        Possession of a Bachelor’s degree in an I/T discipline is strongly preferred, or equivalent work experience.

·     Possess a minimum of 5 years' technical experience in installation and configuration, version testing, debugging, installation of patches, direct technical vendor interactions, tuning and disaster recovery in the following technologies: VMWare’s virtualization platform(s) and technologies, MidRange Server Support – LINUX,  UNIX, Windows Server 2019, 2016, and 2012, Red Hat/CentOS 7 & 8, HP/UX, Middleware Support – SFTP, Oracle IAM, SharePoint, XML, Dell IDPA, Web Engineering Support – WebSphere, Apache, IIS, WebTrends, XMLConfiguration Management – Chef, Puppet, Ansible, or other configuration management tools.

·        Possess training or certifications in project fundamentals or a minimum of three (3) years’ experience providing leadership for IT projects, including identifying tasks and their predecessors and successors, estimating task effort and duration, providing technical project leadership, and tracking time against a project schedule. 

·       Possess training or a minimum of three (3) years’ experience in quality process management, including compliance with standards, focusing on continuous improvement, implementing and testing changes, and performing post-implementation validation and monitoring.

·       Possess a minimum of three (3) years experience successfully interacting with operations staff, other technical teams, vendors, and users to ensure satisfactory service delivery.

·       Possess good communication skills (verbal and written) as well as effective presentation skills.

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

Applicants must be legally authorized to work in the United States.  DTI participates in E-Verify.  DTI does not provide employment-based sponsorship.

Benefits to include:

· Group Health Plan, Dental Plan, Vision Plan, Prescription, Flexible Spending, Long & Short-Term Disability Insurance, Group Universal 

  Life Insurance, AFLAC, Health Management Programs.

· 21 paid vacation days, 15 paid sick days, 12 paid holidays, up to 12 weeks Paid Parental Leave.

· Tuition reimbursement up to $4,000 annually.

· State funded learning opportunities, mentor programs and professional development opportunities.

· Employee Assistance Program: Access to support services such as Professional Counseling Services, Legal Services, Financial Services.

· Employer & Employee Funded Pension Plan as well as an Employee Funded o   Retirement Savings Plan available.  

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/ or to determine your total compensation package visit https://statejobs.delaware.gov/total-comp-calc/index.shtml

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.