Training/Education Administrator I

Recruitment #072820-MACC04-350100

Summary Statement

The incumbent of this position is responsible for the development and implementation of all aspects of staff training for Audit and Recovery Management Services which serves as the public assistance fraud and recovery unit for DHSS.  Responsible for identifying and analyzing staff’s training/education needs and performing all the essential functions of the Training/Education class series.  Including developing and writing standard operating procedures for each position, creating curricula and training resources using Delaware Learning Center and providing online, group or one-to-one instruction.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Develop and implement training, development, informational, and/or educational programs, courses, curricula, training resources, lesson plans, materials, and visual aids.
     
  • Evaluate effectiveness of programs, courses, curricula, training resources, lesson plans, materials, and visual aids and modify to meet identified problems/needs, state/federal requirements, and agency goals/objectives.
     
  • Present training, development, informational, and/or educational programs via classroom, workshop, or seminar using formal classroom instruction, exercises, handouts, materials, visual aids, etc. for group or one-on-one instruction.
     
  • Research, evaluate, and select materials, handouts, visual aids, exercises, etc. that will best promote learning. 
       
  • Identify and analyze needs through interviews, surveys, and meetings with supervisors, management, administrators, officials, clients, the public, etc. 
     
  • Provide recommendations regarding problems/needs, effectiveness of training resources, and implementation of new or modified programs, courses, curricula, training resources, lesson plans, materials, and visual aids.   
      
  • Collect, analyze and evaluate data from a variety of sources and effectively present/communicate information.
     
  • Coordinate training/educational activities with agency personnel, contractors, community/professional organizations, and other providers.
     
  • Monitor and ensure compliance with state and federal laws, rules, regulations, requirements, and/or contract agreements.

Job Requirements

JOB REQUIREMENTS for Training/Education Administrator I                                                  
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in training administration which includes planning and establishing training priorities, implementing strategic initiatives, developing and implementing training programs and overseeing the development of training courses and materials.
  2. Three years experience in preparing and developing training or education courses which includes designing learning objectives, curricula and materials.
  3. Three years experience in developing and analyzing training needs assessments at the individual, job or organizational level.
  4. Knowledge of managing budgets, grants or contracts.
  5. Knowledge of developing policies or procedures.

Additional Posting Information

There will be a timed presentation as part of the interview process.

Conditions of Hire

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at statejobs.delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.