The position directs the Office of Unclaimed Property’s Compliance Unit, which includes claims, deposit, reporting, and outreach functions. Manages the receipt of approximately $600 mm/yr. in annual filings. Processes claims that return to owners approximately $100 mm/yr. Establishes performance metrics & controls. Utilizes IT systems to ensure data integrity & operational efficiency. Must possess quantitative decision-making & communication skills. Customer service focus is essential.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Recruits, trains, supervises, and evaluates the performance of subordinate staff.
- Develops criteria and policies and procedures for the Office of Business Taxes in order to process taxes and enforce the business tax statutes equitably.
- Evaluates document processing systems, establishes smooth document flow and monitors the production statistics.
- Evaluates the hardware and software systems used to process business taxes and makes recommendations for new system design and acquisition of necessary hardware.
- Provides technical opinions to attorneys, CPA's, and tax practitioners, regarding business tax problems at issue. Prepares "private letter" rulings and tax newsgrams regarding tax issues.
- Coordinates "exchanges of information agreements' with other states and agencies within the State.
- Develops the compliance programs for the Special Investigations Unit and provides legal and technical advice to the tax auditors and tax examiners.
- Develops staffing, capital requirements, and operational budget for Office of Business Taxes.
- Conducts conferences with business taxpayers and their representatives on complex tax matters negotiating closing agreements in contested cases prior to the issuance of a notice of assessment. May testify at court proceedings.
- Responsible for design and update of all business tax forms and instructions.
JOB REQUIREMENTS for Assistant Director Office of Business Taxes
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Possession of a Bachelors degree or higher in Accounting, Business Administration, Economics, Finance, Business Management, Computer Information Systems or related field.
- Three years experience in auditing business tax returns which includes auditing business tax documents and records to determine tax liability in accordance with Generally Accepted Auditing Standards and assessing internal and external controls.
- Three years experience in managing business tax processing, auditing and enforcement activities in accordance with federal or Delaware tax laws, rules, and regulations.
- Three years experience in managing information systems.
- Six months experience in strategic planning such as planning and mapping a path between the present and future usually for three to five years by determining key objectives, how to accomplish the key objectives, what strategies should be used, what activities would contribute to accomplishing the key objectives and developing performance measures to gauge and report progress or success.
- Three years experience in operations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.
- Knowledge of budget administration which includes managing, developing, analyzing and implementing budgets; developing strategic plans and establishing internal control.
Conditions of Hire
Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware – An Equal Opportunity and Affirmative Action Employer.