Director DHSS Community Services

Recruitment #070119-MDDZ29-351100

Summary Statement

The incumbent in this position reports to the Director of the Division of Developmental Disabilities Services and administers a statewide program of services and supports to enable 4,000 Delawareans with intellectual/developmental disabilities to live in their community. Community Services provides an array of services and supports delivered by a network of 45 community providers and 130 state employees designed to meet the needs of people across their life span. Delaware’s community based services are provided by a Medicaid Home and Community Based Waiver or a Medicaid State Plan authority.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Directs home and community based services and supports for individuals with special healthcare needs, including the most complex, who are determined eligible for DHSS services; Develops and implements policies and procedures governing program operations.
  • Directs a unit of professionals who provide behavioral consultation to eligible consumers, along with transition coordination for individuals.
  • Provides oversight and direction to provider agencies that provide home and community based services.
  • Provides expert consultation and instruction in the development and implementation of individualized behavioral support plans.
  • Develops and administers budgets, grants and contracts involving state and federal funds; ensures the provision of quality programs through the proper allocation of resources.
  • Supervises case management staff in the development, implementation and monitoring of person-centered Plans of Care for each client enrolled in a DHSS Home or Community based federal program based on assessment of each individual’s strengths, preferences and support needs.
  • Ensures all community services staff providing direct services meet division training requirements.
  • Ensures the development and implementation of program and staff evaluations.
  • Participates on interdisciplinary team processes as necessary.
  • Represents Division on the Interagency Collaborative Team managed by the Department of Education.
  • Develops short and long range plans for the home and community based program and manages resources required to operate the program.
  • Establishes cooperative agreements with appropriate agencies and functions as a liaison with other agencies and programs.
  • Ensures that home and community based services are provided in compliance with appropriate state and federal standards and regulations.

Job Requirements

JOB REQUIREMENTS for Director DHSS Community Services
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
  1. Possession of a Masters' degree or higher in a Behavioral or Social Science or related field.
  2. Three years' experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
  3. Three years' experience in strategic planning such as planning and mapping a path between the present and future usually for three to five years by determining key objectives, how to accomplish the key objectives, what strategies should be used, what activities would contribute to accomplishing the key objectives and developing performance measures to gauge and report progress or success.
  4. Three years' experience in developing policies and procedures.
  5. Three years' experience in managing and negotiating the use of resources, such as grants, budgets and contracts to achieve programmatic or organizational goals, and evaluating the effectiveness of the delivery of those services.
  6. Three years' experience in operations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.

Additional Posting Information

The selected candidate has the flexibility to work in Kent, Sussex or New Castle County.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.