Visually Impaired Business Service Supervisor

Recruitment #052020-MCBZ03-350800

Summary Statement

The incumbent manages and participates in the operational control of the Business Enterprise Program under the supervision of the Business Enterprise Program Director.  Duties: examining invoices and receipts to monitor operations and business practices at food service locations to ensure adherence to standards, policies, state rules and regulations, advising blind food service managers on operating a business, assisting in promoting and expanding the program including assessing potential profitability of food service and vending machine locations, participating in establishing new facilities.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Inspects food service locations to insure adherence to Business Enterprise Program standards and policies and compliance with public health and fire regulations and assures corrective actions as necessary; prepares periodic health reports and manager evaluations.
  • Examines food service operation records including reviews of cash register receipts and daily bank deposits to ensure the accuracy of records and efficiency and profitability of the businesses; compiles reports of revenues and expenditures for accounting and management purposes.
  • Advises Food Service Managers on merchandising, inventory control, improved methods of operations and sanitation.
  • Supervises and coordinates the activities of sighted food service workers and places orders with venders at those food service locations where no manager has been assigned.
  • Investigates and resolves food quality, service and related complaints.
  • Assists in the promotion and expansion of the program; participates in assessing the potential profitability and in setting up new locations including installation of equipment and renovations to facilities.
  • May serve as Acting Business Enterprise Program Director in the absence of the Director.
  • Provides training, supervision and guidance to newly hired cafeteria managers.

Job Requirements

JOB REQUIREMENTS for Visually Impaired Business Service Supervisor
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Three years experience in institutional or commercial cooking and baking.
  2. Three years experience in proper safety, storage and sanitation standards for food items.
  3. Six months experience in record keeping.
  4. Knowledge of inventory control such as ordering, receiving, tracking, storing and handling inventory; disbursing materials, supplies and equipment.
  5. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. 

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at