Parks Program Manager

Business Services Manager

Recruitment #050819-MGCZ03-400300


The Division of Parks and Recreation oversees more than 26,000 acres in 17 state parks, the Brandywine Zoo and Baynard Stadium. The Division manages 10 nature preserves and 12 other sites outside of the parks. And it monitors over 100 conservation easements protecting more than 4,000 acres. The division protects cultural and historic resources. And it provides a wide variety of recreational facilities for Delawareans and visitors.

Click here for more information about Delaware State Parks.

Summary Statement

Position administers all programs for Office of Business Services. The position supervises three full time merit staff that are fully responsible for business programs that directly impact the self-funded model for Delaware State Parks. These include but are not limited to: integrated statewide revenue management system for sales channels in 17 state park locations and e-government; central reservation contract for camping, retail and point of sale; development and administration of complex contracts, agreements, leases and partnerships that result in mutually beneficial public – private partnerships with private businesses and non-profit organizations; administers all state park entrance fees, permits and programs; develops and administers the operating budget and procurement for the Administrative Services section; management of private and public endowment programs; management of the business development for corporate sponsorships and new business ventures; and coordination of grant program that pursues capital funding for Delaware State Parks.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Plans, evaluates, directs, and implements multiple and diverse statewide programs. Ensures programs and activities meet goals and objectives and are in compliance with applicable laws, rules, regulations, policies and procedures.
  • Plans, assigns, reviews and evaluates the work of subordinate staff.
  • Represents Cabinet Secretary, Division Director, and supervisor at meetings, conferences, on committees and in negotiations. Chairs and staffs Division and Governor-appointed councils and interagency working groups to achieve mutual goals and objectives.
  • Reviews, evaluates and analyzes proposed and existing laws, rules, and regulations, recommends and implements changes. Drafts and recommends laws, rules, and regulations.
  • Develops, recommends, and implements policies, procedures, short and long term strategies, goals, and objectives.
  • Prepares grant applications, develops, justifies, monitors and controls budgets and contracts.
  • Works with a variety of people and agencies such as other personnel within the Division and Department, federal, state, county and local agencies, environmental and conservation organizations, legislators, landowners, attorneys, appraisers, surveyors, environmental consultants, recreational use groups, interest groups, contractors, and the public.

Job Requirements

JOB REQUIREMENTS for Parks Program Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in natural resources, park or recreation program administration such as overseeing and directing the development, implementation and evaluation of natural resources, park or recreation programs and services; establishes program objectives; plans short and long range program goals; develops and implements program policies and procedures and ensures compliance and funding requirements.  Provides advice to other agency organizational units through consultation.
  2. Six months experience in financial administration such as comprehensive analysis of programs, budgets, projects, services, alternatives, and costs; financial planning, revenue generation, revenue forecasting, expenditure forecasting, cash flow management and establishing internal control.
  3. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.
  4. Knowledge of developing policies or procedures.  

Conditions of Hire

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Applicants must be legally authorized to work in the United States.  DNREC does not provide sponsorship for holders of H-1 B Visas.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.