This position will be responsible for a variety of Human Resources functions to support the Justice of the Peace Court which has 24/7 operations in multiple locations throughout the state. Responsibilities include the processing of human resource transactions primarily in the areas of pay and benefits primarily for the hiring of new employees and applicant services to fill new or vacant positions. Class incumbents assure that all transactions are processed within mandated time constraints and departmental objectives. Additional responsibilities include facilitating New Employee Orientation and providing administrative support for the Human Resources Director and Human Resources Specialist. A significant aspect of this work involves specific application of merit rules, state/federal human resources program requirements, department/agency policies and procedures, union contracts and coordinating the various programs that impact on an employee's situation. Principal contacts are with employees, applicants, managers, supervisors, insurance companies, central agencies, and various other state and federal agencies for the research of records and files to obtain and explain information and resolve discrepancies.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Review and prepare all human resources transactions for accuracy and compliance with merit rules, federal/state guidelines and departmental procedures.
- Provide information and guidance to employees, applicants, supervisors, and managers in areas of assigned human resources responsibilities regarding the processes, procedures and program requirements.
- Research and resolve a myriad of problems associated with employee and applicant circumstances.
- Prepare memos, letters, reports and general correspondence in support of human resources activities.
- Represent department/agency at human resources meetings and job fairs.
- May provide technical assistance, training and oversee the work of lower level employees.
JOB REQUIREMENTS for Senior Human Resources Technician
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Possession of Bachelors degree or higher in Human Resource Management, Public Administration, Business Administration, Psychology, Sociology, Behavioral Science, Political Science or related field.
- Possession of a SPHR, PHR, IPMA-CP, IPMA-CS or equivalent professional human resource certification OR for current State employees, the Statewide Human Resources Certification.
- One year experience in processing human resource transactions in areas such as pay, benefits, applicant services, labor relations or employment practices in accordance with laws, rules, regulations, policies and procedures; providing guidance and information to others; researching and resolving problems.
- One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
Conditions of Hire
Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at statejobs.delaware.gov.
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware – An Equal Opportunity and Affirmative Action Employer.