Trainer/Educator III

The Department of Services for Children, Youth and their Families' (The Delaware Children’s Department) primary responsibility is to provide and manage a range of services for children who have experienced abandonment, abuse, adjudication, mental illness, neglect, or substance abuse.  Our services include prevention, early intervention, assessment, treatment, permanency, and after care.

 

We offer desirable career opportunities, attracting and retaining proud and talented employees who are motivated to think of the child first in all that they do.  The Department is the perfect place to kick-start your career!

 

For more information, please visit https://kids.delaware.gov/.

DSCYF operationalized a new electronic case management system (FOCUS) in 2018. The position will be responsible for developing and maintaining classroom, manual-based, and online training curriculums, facilitation, and serving as a liaison between the frontline users and the FOCUS project team.  This position will allow the department to build subject matter expertise in the case management system across all department workflows, to ensure continuous communications with the workforce regarding system functions and capabilities.  This position will report to FOCUS Executive Product Owner.

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

1. Knowledge of using an automated case management information system to enter, update, modify, delete, retrieve/inquire and report on data.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Develop and implement training, development, informational, and/or educational programs, courses, curricula, training resources, lesson plans, materials, and visual aids.
   
• Evaluate effectiveness of programs, courses, curricula, training resources, lesson plans, materials, and visual aids and modify to meet identified problems/needs, state/federal requirements, and agency goals/objectives.
   
• Present training, development, informational, and/or educational programs via classroom, workshop, or seminar using formal classroom instruction, exercises, handouts, materials, visual aids, etc. for group or one-on-one instruction.
   
• Research, evaluate, and select materials, handouts, visual aids, exercises, etc. that will best promote learning. 
     
• Identify and analyze needs through interviews, surveys, and meetings with supervisors, management, administrators, officials, clients, the public, etc. 
   
• Provide recommendations regarding problems/needs, effectiveness of training resources, and implementation of new or modified programs, courses, curricula, training resources, lesson plans, materials, and visual aids.   
    
• Collect, analyze and evaluate data from a variety of sources and effectively present/communicate information.
   
• Coordinate training/educational activities with agency personnel, contractors, community/professional organizations, and other providers.
   
• Monitor and ensure compliance with state and federal laws, rules, regulations, requirements, and/or contract agreements.

JOB REQUIREMENTS for Trainer/Educator III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. At least two years experience presenting training or education courses using a variety of training methods such as lecture, e-training, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
2. Three years experience in preparing and developing training or education courses which includes designing learning objectives, curricula and materials.
3. Three years experience in developing and analyzing training needs assessments at the individual, job or organizational level.
4. Six months experience in presenting training or education courses in human resources.

Pre-employment Drug Testing:  Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Criminal background check:  A satisfactory criminal background check is required as a condition of hire.  The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.