Revenue Accounts Manager

Recruitment #030920-MABZ59-250600

Summary Statement

An incumbent in this class is responsible for managing the receipt of annual revenues and the release of refunds and annual assessments, including directing the work of 6-8 staff members engaged in monitoring and accounting for the collection and disbursement of revenues; managing the receipt of over $2.2 billion in annual revenues and the release of over $380 million in refunds; and reporting and reconciling Revenue’s transactions in the State’s Financial System.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Manages assigned staff to achieve proper fiscal control of the State's revenues collected and
  • Coordinates efforts to ensure the Revenue Accounting System is continually operational and problem areas are investigated.
  • Provides technical and administrative direction to the unit's operations including accounting and disbursements, optical character recognition, imaging and financial tellering.
  • Integrates revenue, tax and forecasting data with the central financial management system to expand/enhance the Delaware Financial Management System; contributes to the shared statewide financial data base system maintained at OIS.
  • Reviews changes in audit and collection policies to assure consistency with accounting policy and financial controls. Develops and administers financial control and reporting systems; recommends revisions and approves all policy and procedural changes related to the creation/processing of assessments, adjustments, returns, refunds and remittances.
  • Develops/reviews system development needs and priorities with managers and supervisors. Provides for the expansion and enhancement of systems capabilities to provide accounting and statistical reporting in support of tax policy analysis and economic forecasting.
  • Implements and manages specialized technologies used in service delivery i.e., optical character recognition, imaging, etc.
  • Ensures staff and other operating bureau personnel receive proper training in accounting policy, the Revenue Accounting System, and the interaction with the various systems.
  • Provides fiscal management information and reports to management for use in developing tax and fiscal policy and economic forecasting.

Job Requirements

JOB REQUIREMENTS for Revenue Accounts Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Possession of a Bachelors degree or higher in Accounting, Business Administration, Economics, Finance, Business Management, Computer Information Systems or related field OR one of the following certifications: CGFM or CPA.
  2. Three years experience in accounting using Generally Accepted Accounting Principles (GAAP).
  3. Three years experience in analyzing financial systems to identify accounting control risks and weaknesses, variances, trends and discrepancies.
  4. Three years experience in information system functional support which includes planning for informational needs to initiate system changes; developing user, operational and program documentation; coordinating, overseeing and participating in the testing of new/modified computer program enhancements by creating test data, analyzing the system's actions and determining critical system performance to ensure applications meet user needs.
  5. Six months experience in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.

Conditions of Hire

Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.


To learn more about the comprehensive benefit package please visit our website at

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.