DTI Output Management Specialist

This position is Exempt from the State of Delaware Merit System.

Recruitment #010820-MUAD36-110300


Looking for a rewarding career in the fast-paced technology industry? Look no further!

The Department of Technology & Information (DTI) is Delaware’s central IT organization committed to providing technology services and collaborative solutions for Delaware while working to improve the lives of Delawareans through advanced technologies that innovate government services. 

In addition to recruiting and retaining the best and brightest, DTI acknowledges and values the diversity of our employees. DTI recognizes that fostering a diverse workforce provides remarkable benefits in terms of innovative thinking, increased collection of skills and experiences, greater teamwork, and higher morale.

To learn more visit DTI’s Website at https://dti.delaware.gov/ 

Summary Statement

The Output Management Specialist is responsible for processing IT output in an accurate and timely manner in accordance with customer requirements and service level agreements.

Responsible for operation and troubleshooting of output processing and office equipment such as consoles, laser printers, inserters, binders, scanners, etc. Responsible for routine maintenance of the equipment within the parameters of vendor maintenance agreements.

Responsible for preparation, packaging and delivery of computer output as defined by documented instructions, procedures, and request tickets.

Responsible for ensuring the quality and accuracy of computer output and mailings as defined by special requests and/or within documented instructions and procedures.

Responsible for maintaining logs of work processed and performing control total verification/balancing activities.

Responsible for interacting with state agencies in a way that provides efficient and courteous service to our customers.

Responsible for mail and package receipt and delivery, including lifting up to 50 pounds.

Responsible for performing other tasks, as assigned.

Job Requirements

JOB REQUIREMENTS for Output Management Specialist

Please attach a resume with your online application or use the resume tab in DEL to provide a detailed description of how your education, training and/or experience meets each job requirement including employer, experience/responsibilities and dates (month/year) of employment/training.

  • Possess a high school diploma or equivalent.
  • Possess a minimum of 6 months experience operating computer peripheral equipment and office equipment.
  • Possess the ability to meet deadlines and conform to established schedules.
  • Possess the ability to analyze problems quickly and adopt an effective course of action.

Conditions of Hire

Criminal background check: A satisfactory fingerprint based criminal background check administered by the Delaware State Police is required as a Condition of Hire.

Applicants must be legally authorized to work in the United States. DTI participates in E-Verify. DTI does not provide employment-based sponsorship.


To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at www.delawarestatejobs.com.


Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.