Volunteer Services Coordinator

Recruitment #010621-MDLA01-350700

Introduction

Make a Difference with DHSS

Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.

We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.

For more information, please visit https://dhss.delaware.gov/dhss/ today!

Summary Statement

The individual in this position will be based in New Castle County but will have significant statewide responsibilities and travel. The incumbent will work for the Community Partner Support Unit. Essential functions are in the area of managing the activities of the CPSU program in NCC. This includes volunteer recruitment, training, retention, and event scheduling.  In addition, the incumbent will assist with intake of client process, interview clients, gather data, and assess clients for eligibility and referral for assistance. The incumbent will also be responsible for developing contacts with community resources and partners; conducting follow up contacts with clients to prevent service duplication; providing program print materials; and be able to refer individuals and/or groups to other appropriate programs available within DHSS.  The incumbent will also assist with outreach activities of the program.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Recruits, interviews and selects volunteers. Assigns volunteers to a variety of settings.
     
  • Schedules interviews with agencies and completes follow-up. Serves as a liaison between volunteers and agency staff to promote acceptance of volunteers' role.
     
  • Assesses the need for volunteers within an agency through consultation with agency; explains the concepts and potentials for utilization of volunteer resources.
     
  • Develops and implements recruitment plans in the community through group contracts, media and individual contracts; prepares recruitment materials.
     
  • Confers with professional staff from departments or agencies to assign volunteers to specific areas.
     
  • Promotes volunteerism through participation in community-wide events, contact with local media and membership in professional organizations.
     
  • Develops and conducts orientation and training. 
     
  • Develops and implements recognition plans to promote the efforts of volunteers in public and private organizations.
     
  • Maintains records and reports.

Job Requirements

JOB REQUIREMENTS for Volunteer Services Coordinator
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in volunteer recruitment.
  2. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
  3. Six months experience in narrative report writing.
  4. Knowledge of planning, developing, implementing and evaluating programs.

Conditions of Hire

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position.  It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties.  For education and training, list name of educational provider, training course titles and summary of course content.   Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email.  Please keep your contact information current.  You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at statejobs.delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.  To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance.  The State of Delaware – An Equal Opportunity and Affirmative Action Employer.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
Contact us via conventional means. For further assistance, you may contact us by phone at (302) 739-5458, or e-mail at jobs@delaware.gov.