Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information, please visit https://dhss.delaware.gov/dhss/ today!
This position is responsible for reviewing a variety of legal documents for validity, authenticity, verification and completeness of information in order to issue certified vital records, determine eligibility for receiving certified records, make changes to records, and resolve discrepancies in information. Work is coordinated through various government agencies (courts, law enforcement), hospitals, funeral homes, physicians, the public and others and is done in accordance with laws, rules, regulations, policies and procedures.
Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.
- Read, write, and speak Spanish and English fluently.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Interprets and applies laws, rules, regulations, policies and procedures in maintaining and processing information.
- Interacts with the public, physicians, funeral directors, attorneys, hospitals, social security offices, county and municipal offices, law enforcement, courts and other government agencies for verifying vital records information, resolving customer complaints and discrepancies in records and explaining laws, rules, regulations, policies and procedures.
- Reviews various documents such as wills, power of attorney, driver licenses, birth certificates, passports, court documents, alien/immigration documents and related materials to determine validity, authenticity, accuracy, completeness and eligibility.
- Reviews vital records submitted for completeness, legibility and authorized signatures for certifying births, paternity, deaths, marriages and other vital information and resolves inconsistent/deficient information.
- Issues or denies issuance of certified copies of vital records; ensures confidentiality of records in accordance with the law.
- Corrects/changes vital information on records based on supporting legal documentation and/or the validity/authenticity of documents submitted for proof.
- Registers births, deaths, marriages, divorces; files cremation permits and reports and related vital information; registers clergymen for performing marriage ceremonies.
- Computes and collects fees, issues receipts and maintains records of same; may make bank deposits.
- Maintains and controls data and/or filing systems to ensure effective, accurate and easily retrievable documentation.
- Accomplishes data entry, edit, verification and retrieval of associated vital records.
- Compiles data and prepares a variety of statistical reports; indices, cross-references and files records alphabetically, chronologically, geographically and numerically; maintains logs and various other office records.
JOB REQUIREMENTS for Vital Statistics Clerk I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
- Six months experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
- Six months experience in record keeping.
- Knowledge of math such as addition, subtraction, multiplication, division, percentages, or decimals.
- Knowledge of using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.
Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at statejobs.delaware.gov.
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware – An Equal Opportunity and Affirmative Action Employer.