Incumbents in this class are responsible for providing leadership and expertise in the development, implementation and management of the Department of Health and Social Services' information management systems initiatives in support of Department goals, mission and vision.
Nature and Scope
An incumbent provides administrative direction for all aspects of information technology (IT) operations, major projects and enhancements, budgeting and collaborating with the Department’s senior leadership and key stakeholders to set strategic goals and objectives. An incumbent is responsible for all Department applications including application development/procurement, maintenance, modification and operation. Work includes ensuring cost effective application of IT resources through analysis of current and potential uses, coordination of new and existing state and federal systems, establishment and enforcement of security policies and procedures, and maintaining information resources. Areas of responsibility include but are not limited to information systems planning, IT strategic initiatives, application of new and innovative technologies, application support, database management, data administration, telecommunications, IT security, base technologies and network infrastructures. In addition, this class plays a significant role in terms of IT procurement including review and approval of IT Requests for Proposals, contracts, charters and IT purchases including hardware and software. Typical contacts include all levels of Department management, other agency cabinet officials and the State's top level IT managers.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Plans the coordination and integration of all IT operations throughout the Department and other state and federal agencies.
Meets with department officials to reach agreements on strategic and tactical issues and implements long and short range goals and initiatives.
Manages and directs subordinate directors/managers/supervisors in the strategic alignment of planning, research, architecture and organizational effectiveness in the development and implementation of department and state level projects critical to the State.
Manages the annual budget and billing/cost recovery including projecting yearly expenses, presenting plans and justification, and enforcing IT standards and policies in the procurement of software and hardware equipment while ensuring state of the art IT implementation.
Monitors and reports all technology work across the Department and ensures accurate interfaces and alignments between stakeholders and internal technology needs. Ensures work is completed within established budget and pre-determined timeline.
Establishes standards for hardware and software selection consistent with statewide information management systems, recommends and coordinates procurement of data processing system hardware and software.
Manages multiple vendor technology projects from conceptualization to implementation including contract negotiations and management in compliance with state and federal laws, rules, regulations, policies, and procedures.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of principles and practices of technology industry business best practices, fiscal management and budgetary policies and procedures as it pertains to planning, input and systems development.
Knowledge of information technology including information systems planning, IT strategic initiatives, application of new and innovative technologies, application support, database management, data administration, telecommunications, IT security, base technologies and network infrastructures.
Knowledge of applicable state and federal laws, rules and regulations.
Knowledge of management principles and practices.
Knowledge of policy development, implementation and administration.
Knowledge of human resource management as it relates to staffing structure and employee development.
Skill in strategic planning and development of large scale management information systems.
Skill in organizational analysis, planning and development.
Skill in financial administration including budget preparation, expenditure accounting, cost accounting, grants management and billing.
Skill in contract administration including contract negotiation and management.
Skill in the presentation of complex, technical information appropriate to the level of audience comprehension.
Skill in developing consensus; mediating diverse and opposing priorities.
Skill in writing narrative reports.
Ability to establish and maintain effective working relationships.
JOB REQUIREMENTS for Director DHSS Information Resource Management
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Five years experience in information technology administration which includes planning, directing, and coordinating the design, development, implementation and maintenance of information management systems; plans short and long range IT goals and objectives; develops and enforces IT policies, procedures, rules and regulations. Provides advice to other agency organizational units through consultation.
Three years experience in operations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.
One year experience in budget development which includes developing a budget, analyzing financial data and making long and short range plans and projections.
One year experience in contract administration which includes overseeing the development and negotiation of contracts and bid specifications; managing bid openings; awarding and executing contracts.