A class incumbent is responsible for performing entry level para-professional human resources work to support the administration of the human resources function.
Nature and Scope
A class incumbent reports to a technical superior and processes human resource transactions primarily in the areas of pay, benefits and applicant services that require specific application of merit rules, state/federal human resource program requirements, department/agency policies and procedures and union contracts. As experience is gained, a progressively expanding range of human resource transactions are processed.
Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
Reviews human resources transactions for accuracy and compliance with merit rules, federal guidelines and departmental procedures; prepares less complex, more routine human resource documents for processing.
Provides routine information to employees and applicants in areas of assigned human resources responsibilities.
Prepares memos, letters and general correspondence in support of human resources activities.
Knowledge, Skills and Abilities
The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.
Knowledge of standard office practices and procedures.
Knowledge of mathematics.
Ability to apply the procedures for processing human resource transactions.
Ability to apply interviewing practices and techniques.
Ability to learn and apply merit rules, department/agency policies and procedures in areas of job responsibilities.
Ability to obtain and compile information from a variety of sources.
Ability to operate standard office equipment such as typewriters, copy machines, calculators, word processors and personal computers.
Ability to establish and maintain effective working relationships with department employees, applicants, and the public.
Ability to communicate orally and in writing.
JOB REQUIREMENTS for Human Resources Technician Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Possession of a Bachelors degree or higher in Human Resource Management, Public Administration, Business Administration, Psychology, Sociology, Behavioral Science, Political Science or related field.
Possession of a SPHR, PHR, IPMA-CP, IPMA-CS or equivalent professional human resource certification OR for current State employees, the Statewide Human Resources Certification.
Six months experience in processing human resource transactions in areas such as pay, benefits, applicant services, labor relations or employment practices in accordance with laws, rules, regulations, policies and procedures; providing guidance and information to others; researching and resolving problems.
Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.