Assistant Finance and Operations Program Manager (#MABN01)
$55,375.00 Yearly Min / $69,219.00 Yearly Mid / $83,063.00 Yearly Max

Finance and Operations Program Manager (#MABN02)
$63,404.00 Yearly Min / $79,255.00 Yearly Mid / $95,106.00 Yearly Max

This class series is responsible for the daily administration of the State’s deferred compensation programs which are comprised of the retirement savings plan, the College Investment Plan (CIP), and the State’s Achieving a Better Life Experience Plan (ABLE) (collectively, the Plans), as guided, defined and adopted by the Plans Management Board (PMB).   

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

• Works with the Division Director on strategic planning, development and implementation of existing and new plans/programs.
   
• Reviews, analyzes and applies federal and state laws, rules, regulations, policies and procedures to the administration of the Plans and recommends revisions to plan documents and/or other governing documents as changes are anticipated.
   
• Educates active and prospective participants on appropriate program features and benefits which includes explaining eligibility, permitted requests, allowable investments, tax considerations and consequences, and other matters such as ensuring that the components of the Plans remain competitive with peer programs, complying with all regulatory requirements, and administered in accordance with plan documents, guidelines and processes, while ensuring that plan expenses are cost effective to the State and customers.
   
• Formulates and coordinates delivery of informational sessions, educational workshops, seminars and informational materials concerning the Plans to active and prospective participants in order to explain and promote the State’s deferred compensation program. This includes conducting informational sessions for human resource and payroll representatives regarding processing applications, orientation of new or revised investment options and program promotion.
   
• Identifies and partners with community groups and educational institutions to promote college savings; directs investment companies and partner resources to coordinate seminars and events.
   
• Plans, develops and executes strategies and tactics to increase enrollment in the deferred compensation program and college investment plan. Works with and directs vendors to conduct campaigns, track results and report metrics to boards/committees.
   
• Plans, coordinates, supervises, monitors and evaluates the Plans activities to ensure effectiveness and efficiency. Utilizes Plan performance analyses to develop ways to improve the Plans’ performance and enrollment in an effort to ensure participants are prepared for retirement and/or college.
   
• Manages the reconciliation of the annual administrative budget of the plans and processes expense transactions in support of operational needs and promotional efforts.
   
• Plans and prepares agenda topics for presentation to the Plans Management Board, Audit and Governance Committee, and Investment Committee and acts as a liaison between boards/committees and the State’s recordkeepers and consultants; this includes reviewing, analyzing, evaluating, and recommending proposed plans to the appropriate boards/committees.
   
• Drafts, reviews, and enforces governance policies and investment policy statements for boards/committees.
   
• Ensures accurate accountability of funds and investment of assets in accordance with applicable service agreements and in compliance with all applicable and prescribed laws, regulations, and rules which includes reconciling accounting records.
   
• Troubleshoots functional and technical issues affecting regular activities of the Plans.
   
• Acts as a subject matter expert in providing support for requests submitted to or by the Deputy Attorney General and outside legal counsel concerning various aspects of the Plans.
   
• Coordinates with the Auditor of Accounts and selected audit firms to manage the annual audits of the deferred compensation program and college investment plan.
   
• Maintains a level of market acumen necessary to educate participants, staff, vendors and board/committee members on trends, developments and regulations that may impact the Plans.

Assistant Finance and Operations Program Manager
This is the full-performance level.

• Reports to a technical supervisor.
• Performs the full range of work as described in the Essential Functions.

Finance and Operations Program Manager
This level manages and directs the State’s deferred compensation program and college investment Plans at the state level.

• Reports to an administrative supervisor.
• Serves as the departmental expert in administering the promotion/marketing or operation/governance of the Plans.
• Administrates a combination of marketing budgets, promotional budgets, multiple contracts or the Division’s annual operating budget.
• Maintains full accountability for area of expertise which includes budgetary responsibility and Plan administration.
• Ensures the State’s deferred compensation program and college investment plan comply with applicable state and federal laws, rules, and regulations.
• Contacts include DTI, PHRST, Pensions, the State’s investment and recordkeeping contractors, industry and association contacts, marketing agencies, AOA and outside audit firms, DOJ and outside legal counsel for the purpose of ensuring the proper functioning of all aspects of the State’s deferred compensation program and college investment plan.
• Plans, assigns, reviews and evaluates the work of subordinate staff conducting the daily and on-going business of the unit.

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

• Knowledge of applicable state and federal laws, rules, and regulations pertaining to the State’s deferred compensation program and college investment plan.
• Knowledge of financial investment principles and practices.
• Knowledge of investment options and methods of determining investment performance/return.
• Knowledge of Generally Accepted Accounting Principles (GAAP).
• Knowledge of accounting principles, practices and methods used in government.
• Knowledge of the principles and practices of long- and short-term portfolio account investment.
• Knowledge of marketing strategies used to promote the State’s deferred compensation program and college investment plan.
• Knowledge of best practices in board and plan governance.
• Knowledge of staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.
• Skill in reviewing and interpreting financial information for the purpose of evaluating investment options.
• Skill in managing deferred compensation programs and college investment plans.
• Skill in performing complex financial calculations and comparative analyses.
• Skill in dealing effectively with individuals from a variety of socioeconomic and educational backgrounds.
• Skill in the presentation of oral, written, and visual materials.
• Skill in using a financial automated information system to enter, update, modify, delete, retrieve, inquire, and report on financial data.
• Skill in preparing accurate and concise financial reports.
• Skill in developing and managing a defined contribution program.
• Skill in presenting employee educational workshops, seminars, and informational materials concerning the State’s defined contribution program.
• Skill in developing solutions and providing recommendations, guidance and direction to management/officials in accomplishing organizational and operational goals and objectives and identifying and resolving issues.
• Skill in identifying and analyzing problems, needs and issues, assessing their impact, and recommending defined contribution program changes/revisions.
• Skill in implementing defined contribution program changes/revisions.
• Ability to analyze and evaluate financial reports, legislation and proposed/existing plans and to recommend and implement courses of action.
• Ability to establish and maintain effective working relationships with active/prospective participants, personnel/payroll representatives, board/committee members, recordkeepers, and OST staff.

In addition to the above Knowledge, Skills and Abilities, the Finance and Operations Program Manager requires:

• Skill in staff supervision which includes planning, assigning, reviewing, and evaluating the work of others.
• Skill in administrating deferred compensation programs and college investment plans.
• Skill in developing and coordinating the delivery of employee educational workshops, seminars, and informational materials concerning the State’s deferred compensation program.
• Skill in planning and promoting the college investment plan to residents of Delaware through marketing initiatives, events, distribution channels, and partnerships.
• Skill in implementing deferred compensation program and college investment plan changes/revisions.
• Skill in managing projects with measurable outcomes focused on participant impact.  

JOB REQUIREMENTS for Assistant Finance and Operations Manager
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1. Possession of a Bachelor’s degree or higher in Accounting, Business Administration, Business Management, Economics, Finance, Public Administration or related field.
2. Three years experience in reviewing and interpreting financial information for the purpose of evaluating investment options and methods.
3. Three years experience in developing solutions and providing recommendations, guidance and direction to management/officials in accomplishing organizational and operational goals and objectives and identifying and resolving issues.
4. Two years experience in interpreting laws, rules, regulations, standards, policies and procedures for defined contribution plans such as 529, 457, 403(b) or 401(a).
5. Six months experience in presenting or facilitating workshops, seminars or educational sessions.
6. Six months experience in using an automated financial management information system to enter, update, modify, delete, retrieve/inquire and report on data.
7. Knowledge of staff supervision acquired through course work, academic training, training provided through an employer, or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning, assigning, reviewing, and evaluating the work of others; OR supervising through subordinate supervisors a group of professional, technical, and clerical employees.