Imaging Operator I (#MAAF01)
$25,837.50 Yearly Min / $32,085.00 Yearly Mid / $38,502.00 Yearly Max

Imaging Operator II (#MAAF02)
$29,065.00 Yearly Min / $36,331.00 Yearly Mid / $43,597.00 Yearly Max

Imaging Technician (#MAAF03)
$30,928.00 Yearly Min / $38,660.00 Yearly Mid / $46,392.00 Yearly Max

Imaging Supervisor (#MAAF04)
$37,265.00 Yearly Min / $46,581.00 Yearly Mid / $55,897.00 Yearly Max

Description of Occupational Work

This class series has four levels of work in the Administrative Services occupational group, Administrative Support occupational series performing services that provide information and assistance to state and local government agencies for the preservation of government records in accordance with state and national standards.  Work includes preservation activities such as preparing source documents, filming documents, doing quality control inspections and maintaining records.

Note: The career ladder incorporates levels I & II.  All positions are classified at the II level.  The Imaging Operator I level is to provide entry for hiring new employees into the class series but does not preclude hiring new employees at the higher level.  To implement the career ladder, current employees are assigned to the level for which they meet promotional standards.  Employees are promoted through the career ladder in accordance with promotional standards.  The promotional standards, a selection document under separate cover, sets forth the criteria that defines and describes the requirements that must be met at the various levels.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

  • Preservation of historical, legal and administrative information from state and local government agencies for future use; while ensuring state and national standards are met.
  • Works with agencies to ascertain specific needs for the purpose of filming records, files and documents.
  • Makes decisions on most appropriate layout utilizing various media forms such as microfiche, CD's, microfilm, digital and tape.
  • Use computers and various software packages, digital imaging equipment to transform information in various ways to meet the needs of clients and ensure the preservation as stipulated in the various retention schedules; including various barcode packages.
  • Implements micrographic and conversion standards.
  • Makes decisions on proper equipment settings based on agency requirements and document conditions such as exposure, speed and balance of lights.
  • Provide accurate and timely records and logs of projects.

Levels of Work

Imaging Operator I

This class is entry-level acquiring a working knowledge for operating reproduction equipment to produce permanent, historical, legal and administrative records in an excepted format for future use and preservation.

  • Receives close supervision.
  • Acquires knowledge of assigned agency's records needs and purposes for storage and retrieval.
  • Ensures that equipment is properly maintained and in good working condition.
  • Responsible for creating the product by checking/matching workflow; making necessary changes to a records format depending on agency needs.
  • Performs step tests and records camera settings.
  • Sets-up camera and prepares targets.
  • Prepares inspection sheets to verify quality review was performed; record flaws detected; and corrective actions taken.

Imaging Operator II

This class is full performance and has a working knowledge for reproducing records for future use and preservation.

  • Full performance (full range of Imaging activities).
  • Receives less supervisory direction and assistance.
  • May provide on-the-job training to lower level Imaging Operators.
  • Detects and resolves minor problems with equipment and film by oversight and quality control.
  • May insert film into jackets to assist Imaging Technicians during peak periods.
  • May prepare chemicals for use in developing different types of film.

Imaging Technician

This class describes full performance work performing technical duties operating and maintaining reproduction equipment for the purpose of checking the quality of duplicated and developed image.

  • Operates densitometer, duplicators, developers, loaders and other related equipment.
  • Measures density of film for chemical stability to maintain life span expectancy.
  • Inspects sample of film produced by Operators and outside vendors for quality control. This requires the use of various equipment and visual judgment to determine overall quality of film produced.
  • Works with various types of paper, inks, chemicals, developers and fixers used in the operation of duplicating and reproduction equipment.
  • Inspects equipment and maintains them in proper operating condition. Makes arrangements for service if necessary.
  • Produces diazo duplicate, silver duplicate, loads into microfiche jackets and applies silver lock, preservation treatment, based on particular job specifications and requirements.
  • Inspects film for deterioration or flaws, determines present condition, and resolves complex problems.

Imaging Supervisor

This class is the supervisory level. Incumbents in this class report to the Information Resource Manager.

  • Plans, assigns, reviews and evaluates work of Imaging Operators and Technicians.
  • Oversees work produced by subcontractors to verify compliance with standards and procedures.
  • Serves as technical source of information on image stability and preservation.
  • Provides testing to outside vendors to ensure equipment is compatible with state processing equipment, and provides consultative services to agencies.
  • Resolves problems related to preservation of records such as manufacturing defects, chemical, or supply and equipment incompatibility.
  • Oversees award of State Contract Bids for supplies. Canvasses vendors to determine cost effective suppliers.  Maintains and orders inventory of all supplies and equipment.
  • Plans production schedule and workflow based on agency requirements and resources.
  • Compiles data for statistical production reports and evaluate monthly statistics to monitor workflow and production.

Knowledge, Skills and Abilities

The intent of the listed knowledge, skills and abilities is to give a general indication of the core requirements for all positions in the class series; therefore, the KSA’s listed are not exhaustive or necessarily inclusive of the requirements of every position in the class.

  • Knowledge of Delaware Public Archives and ANSI/AIIM Standards.
  • Knowledge of principles and practices of basic photography, processing, micrographics and equipment techniques.
  • Knowledge of preservation techniques to ensure safety of historical collections.
  • Knowledge of State Records Retention Schedules.
  • Knowledge of computer assisted retrieval devices and other index software.
  • Skill in the preparation of records for image conversion.
  • Skill in the operation of micrographic/digital equipment.
  • Skill in the inspection of micrographic/digital produced for quality control.
  • Skill in recognizing micrographic/digital problems and suggesting corrective action.
  • Ability to perform basic computer skills.
  • Ability to operate, clean and perform minor adjustments on micrographic/digital equipment.
  • Ability to communicate effectively both orally and in writing.
  • Ability to maintain accurate and legible records.
  • Ability to prepare a variety of reports.

The Imaging Operator II requires the following additional knowledge, skills and abilities:

  • Ability to train lower level Operators.

The Imaging Technician III requires the following additional knowledge, skills and abilities:

  • Knowledge of image conversion and media production problems and corrective actions.
  • Knowledge of quality control procedures.
  • Knowledge of safety and handling of hazardous chemicals used in the reproduction and preservation of micrographic/digital formats according to OSHA Standards and Right-to-Know Act.
  • Skill in verifying conversion of information is in accordance with ANSI/AIIM, National Standards, Delaware Public Archives and operating procedures.
  • Skill in performing minor/major repairs on micrographic/digital equipment.
  • Ability to apply techniques used in photographic dark room for reproduction.

The Imaging Supervisor requires the following additional knowledge, skills and abilities:

  • Knowledge of the principles and practices of supervision.
  • Knowledge of the bid process for State Contract awards conducted through the Division of Purchasing.
  • Skill in researching, interpreting and applying policies, standards, procedures, codes and laws.
  • Ability to provide technical information on image stability and preservation.
  • Ability to canvass vendors to determine most cost effective suppliers.
  • Ability to assess operations, performance standards, training, work output, staffing, equipment, policies and procedures, identify problems/needs and make recommendations.

Job Requirements

JOB REQUIREMENTS for Imaging Technician
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. Six months experience in imaging conversion quality control.
  2. Six months experience in micrographic/digital conversion equipment set up, maintenance, and use. 
  3. Six months experience in applying AIIM/ANSI standards.
  4. Six months experience in using imagery software programs.
  5. Six months experience in record keeping.
  6. Six months experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.