Mental Health Assistant 2 (40 Hour)


Recruitment #240625-5723FK-001


Are you passionate about mental health care and seeking a rewarding career?
Join our team as a Mental Health Assistant 2, where you'll provide critical support and treatment to psychiatric patients. 
Apply today and make a difference!

Join the State of Connecticut Department of Mental Health and Addiction Services (DMHAS) as a Mental Health Assistant 2! We are hiring for two positions, where you will have the chance to contribute to transformative mental healthcare. Explore the details below and seize the opportunity to be a part of something meaningful!

  • DIVISION: Southwest Connecticut Mental Health System (SWCMHS)
  • FACILITY: Greater Bridgeport Community Mental Health Center (GBCMHC)
  • UNIT: Transitional Residence Program (TRP) 
  • ADDRESS: Bridgeport, CT
      • Position #142453: 2nd Shift, 4:00 p.m. - 12:30 a.m. with every other weekend and rotating holidays
      • Position #142454: 3rd Shift, 12:00 a.m. - 8:30 a.m. with every other weekend and rotating holidays
  • Explore our comprehensive State Employee Benefits Overview to see what we offer
  • Be part of the prestigious Forbes-ranked State of Connecticut, recognized as one of the Best Employers of 2023. Experience national acclaim for provid ing unparalleled job growth, competitive benefits, and flexible schedules.
  • Enjoy endless opportunities for professional growth and development
  • Embrace a healthy work/life balance tailored to all employees
    • Be a part of a comprehensive team of caring professionals
    • Provide support to a division that is passionate about improving the lives of those we serve
    • Assist our clients so they can achieve success
    • Make a difference in the public sector
    • Work together in a collaborative team environment
    DMHAS is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

    SWCMHS is responsible for the oversight and management of contracts with private not-for-profit agencies and residential providers providing mental health services in the southwest region of the state.  With locations in Bridgeport and Stamford, SWCMHS provides inpatient, outpatient and assertive community treatment (ACT) services and community support services for adults with severe behavioral health disabilities; mental health services for people who are deaf or hearing impaired and a mobile crisis intervention team. SWCMHS also provides outreach to people who are homeless and mentally ill. Special agency programs include Shelter Plus Care, a housing program for people who are homeless and who have a history of substance abuse or mental illness or who have AIDS. 

    The Transitional Residence Program (TRP) provides short-term housing for homeless individuals, incorporating rehabilitative programming for up to 12 consumers. TRP is an open residential program that provides supported living services, including medication monitoring, 24 hours a day until the consumer is ready for community re-entry.  TRP also provides skill building groups, outings in the community, visiting hours for family and friends, three meals a day, and laundry facilities. TRP staff work collaboratively with all services within the Community Services Division in an effort to support the consumer to get back into housing in their community.

    Please note:

    Selection Plan

    Please read or watch our Applicant Tips on How to Apply!
    To Apply:
    • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
    • You must specify your qualifications on your application. You will be unable to make revisions once you submit your application for this posting to the JobAps system.
    • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
    • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
    • This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.
    • In order to receive educational credits toward qualification for this job posting, the institution must be accredited.  If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting. 
    Important Next Step Information for After You Apply:
    • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
    • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
    • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
    • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
    • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
    • Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at
    • For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
    • Read through this helpful link to prepare for your interview.
    Connect With Us:
    • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process.
    • Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Alyssa Hovanec via email at


    In a Department of Mental Health and Addiction Services hospital, community behavioral health facility or program this class is accountable for leading Mental Health Assistants in the assessment, planning and implementation of paraprofessional nursing, clinical and/or rehabilitative interventions designed to support client short and/or long-term needs. In outpatient or community programs this class is accountable for independently performing the full range of paraprofessional functions in case management and crisis intervention services.


    • Provide treatment for severely and acutely ill psychiatric patients who require a safe, supportive, highly structured hospital level of care;
    • Work with a treatment team that develops goals to assist patients to stabilize, rehabilitate, and establish and focus on their recovery goals;
    • Assist patients in regaining a level of functioning that will allow them to transition to a less restrictive environment and to return to community-based living;
    • Provide continuity and coordination of patient care;
    • Collaborate with unit staff and be responsive to patient care needs;
    • Ensure a safe and therapeutic milieu within a psychiatric treatment program; Establish therapeutic relationships;
    • Respond to and deescalate patients in crisis;
    • Support and assist patients with transferring from bed to chair, commode, and ambulation as needed to maintain safety and prevent falls;
    • Work closely with a multidisciplinary team of providers, and other patient natural supports to ensure patients receive the highest quality of mental health care
    • Perform related duties as required.


    • Considerable knowledge of
      • psychiatric rehabilitation and/or case management principles, practices and procedures; 
      • acceptable standards of nursing care; 
    • Knowledge of
      • dynamics of human behavior; 
      • hygiene and sanitation; 
      • safety and fire procedures and security measures; 
      • community resources and programs; 
    • Considerable
      • interpersonal skills; 
      • oral and written communication skills; 
      • counseling skills; 
    • Observation skills; 
    • Ability to
      • lead staff; 
      • supervise client activity; 
      • interpret and implement agency and/or facility policies and procedures; 
      • apply principles of therapeutic counseling under supervision; 
      • develop curricula and instruct groups; 
      • organize; 
      • understand, interpret and carry out oral and written instructions.


    Three (3) years of experience at the level of a Mental Health Assistant 1.


    • College training in mental health technology, a behavioral science, social work, rehabilitation therapy or its equivalent may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
    • Completion of a mental health trainee certificate program may be substituted for one-half (1/2) year of the General Experience.


    • Experience working in a clinical setting and providing verbal de-escalation techniques to clients/patients.
    • Experience working on a multi-disciplinary team/program
    • Experience providing leadership/direction to colleagues on a team  
    • Experience providing assistance with activities of daily living in an inpatient setting
    • Experience assisting clients/patients in short- and long-term needs through the participation of assigned nursing, clinical and rehabilitative interventions
    • Experience participating in admission and discharge planning
    • Experience observing and recording client/patient behavior in a inpatient setting and preparing pertinent reports


    • Incumbents in this class may be required to be bilingual or fluent in American Sign Language.
    • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
    • Incumbents in this class may be required to travel.


    Incumbents in this class may be required to lift and restrain clients and may have significant exposure to infectious and/or communicable diseases, strongly disagreeable conditions and risk of injury.



    The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


    As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.