WHAT WE CAN CONTINUE TO OFFER YOU:
- To work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023- State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
- Industry leading health benefits, including medical and dental coverage
- Extensive pension plan and supplemental retirement offerings
- Paid time off - including 13 paid holidays per calendar year
- Professional growth and professional development opportunities
- A healthy work/life balance to all employees!
State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here for more information.
- 8:00 am - 4:30 pm
- Full-time, First shift
- Location: Wethersfield, CT
The Connecticut DMV’s mission is to promote and advance public safety, security, and service through the regulation of drivers, their motor vehicles, and vehicle-related businesses.
- In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
- The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
- Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
- Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.
FOR ASSISTANCE IN APPLYING:
Important Information After You Apply:
- This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
- Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
- Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
- Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
- The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
- Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State Employees which is available at www.ct.gov/ethics.
Connect With Us:
Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Sharon McIntosh, at Sharon.McIntosh@ct.gov.
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Motor Vehicles this class is accountable for independently performing a full range of tasks at the professional level in administration, research, planning, legal, management analysis and/or customer service or acting as an assistant to the manager of a medium field operation.
EXAMPLES OF DUTIES
- Performs a variety of
tasks in any of the following areas: administration, research, legal, planning,
management analysis and/or customer service functions;
- Oversees assigned agency
project management initiatives;
- Prepares administrative,
budgetary, research and management analysis reports;
- Conducts research and
corresponding analysis in assigned areas and topics;
- Assesses impact of state
and federal legislation on agency programs;
- Researches and designs
programs and strategies to enhance customer service delivery options;
- Reviews programs and
expenditures for compliance with grant contracts;
- Recommends improvements
to agency business practices and oversees the development and implementation of
- Provides training and
consultative services to agency staff and units;
- Drafts agency
- Serves on major agency
strategic initiative project teams and provides technical and administrative
- Designs and/or modifies
- Assists in coordinating
projects or initiatives between assigned unit and other bureaus, divisions
- Mediates and resolves
contested issues and cases;
- Explains statutes,
regulations and policies to the public and agency staff as necessary;
- Acts for the branch
manager in his/her absence;
lead/supervisory duties as assigned;
- May refer cases for
hearings and testify as required;
- Performs related duties
KNOWLEDGE, SKILL AND ABILITY
- Knowledge of
- and ability to interpret
and apply statutes, regulations, policies and procedures pertaining to motor
vehicle issues such as registration, title and driver licensing;
- agency functions and
- business and public
administration principles and practices;
- research and data
- grants and contracts
preparation and administration;
- customer service
strategies and techniques;
- interpersonal skills;
- oral and written
- project management skills;
- Ability to
- prepare data, reports
- analyze problems and
recommend effective solutions.
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
Six (6) years of technical experience in planning, management analysis, research, administrative and/or customer service functions.
MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
One (1) year of the General Experience must have been at an advanced technical level in a motor vehicle environment requiring the exercise of some independent judgment in research, planning, management analysis, administration and/or customer service.
NOTE: Advanced technical level is interpreted to be at or above the level of Head Motor Vehicle Examiner.
MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
- A Master's degree in public administration, business administration or related field may be substituted for one (1) additional year of the General Experience.
- Successful completion of a Pre-Professional Trainee (PPT) program may substitute for the General and Special Experience.
- Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience and Special Experience.
- Experience in DMV license and registration projects
- Experience in the user acceptance testing (UAT) process as a subject matter tester, in UAT defect management, in the creation of UAT test data, and in the creation of UAT test scripts for DMV projects involving license and registration
- Experience in documenting Business Requirements for DMV business units
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
As defined by Sec. 5-196
of the Connecticut General Statutes, a job class is a position or group of positions
that share general characteristics and are categorized under a single title for
administrative purposes. As such, a job
class is not meant to be all-inclusive of every task and/or responsibility.