ADA Specialist

Human Resources Specialist (Hybrid)

Recruitment #230919-0912MP-001


Do you have experience in human resources management, equal employment opportunity/affirmative action, or labor relations management?  If so, we encourage you to check out this opportunity!

The State of Connecticut Department of Administrative Services (DAS) is recruiting for an ADA Specialist to assist with various Americans with Disabilities Act (ADA) initiatives!


  • Work for a Forbes top company - ‘Forbes’: State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • A competitive starting salary
  • Excellent state benefit package, including health and dental coverage
  • Generous paid time off, including 13 paid holidays per calendar year, in addition to vacation, sick, and personal leave accruals
  • Retirement plan options, group life insurance, and other supplemental benefits
  • Alternate work schedules
  • A culture that encourages work-life balance
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information.

To be successful in this role, you should possess the ability to manage a caseload of ADA accommodation requests and coordinate the interactive process with efficiency and demonstrated best practice.  You should be able to effectively interact with people at all levels and possess excellent interpersonal, written, and verbal communication skills.


  • Monday - Friday
  • Full-time (40 hours per week)
  • First shift
  • Location:  450 Columbus Boulevard in Hartford, CT
  • Hybrid work environment (combination on-site and remote work)
View the video below to learn what it's like to be a State of CT employee!

Selection Plan

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Frank DeCusati at or 860-713-5176.


In the Department of Administrative Services (DAS) this class is accountable for independently performing a full range of professional human resources duties within a specialized service delivery team or a unit with statewide impact.


  • Handles intake of accommodation requests, sends required notices, forms, and letters, and determines employee eligibility
  • Coordinates with agency HR Business Partners to evaluate the need for potential accommodations
  • Conducts clear and thorough review of documentation and identifies any need for clarification
  • Processes and issues determination of accommodation requests
  • Drafts correspondence and documents all stages of the accommodation request process
  • Provides support for all employee ADA needs to include open communication with employees, supervisors, and agency human resources personnel
  • Advises managers and employees on the interaction of the various leave entitlements and the ADA
  • Interprets, administers, and maintains compliance with federal and state laws and regulations, human resources policies and procedures, and collective bargaining unit agreements
  • Communicates with agency human resources partners, bargaining unit representatives, and other partners to ensure cooperative relationships
  • Analyzes and resolves problem situations and takes or recommends appropriate action in collaboration with supervisor


  • Knowledge of
    • relevant state and federal laws, statutes, regulations, policies and procedures;
    • human resources management;
    • employment practices related to civil rights, equal employment opportunity, job classification, recruitment and selection, compensation and benefit programs, pay administration, workers compensation and labor relations;
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills;
    • conflict resolution skills;
  • Ability to
    • analyze and balance partners need with laws, regulations, policies, procedures and collective bargaining agreements; 
    • strategically plan, including succession planning; 
    • apply innovative solutions to organizational problems.


Seven (7) years of professional experience in human resources management or equal employment opportunity/affirmative action or labor relations management.


One (1) year of the General Experience must have been at the junior working level in human resources management or equal employment opportunity/affirmative action or labor relations management.

NOTE: For state employees this experience is interpreted at the level of a Human Resources Associate, Human Resources Generalist 1, or Equal Employment Opportunity Specialist 1.


  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. 
  • A Master's Degree in human resources management, labor relations, business administration, public administration or a closely related field or a law degree may be substituted for one (1) additional year of the General Experience.
  • For state employees one (1) year as a Human Resources Associate, Human Resources Generalist 1, or Equal Employment Opportunity Specialist 1 may be substituted for the General and Special Experience.


  • Possession of a bachelor’s degree
  • Experience handling the interactive process for accommodation requests submitted pursuant to the Americans with Disabilities Act (ADA)
  • Experience managing the interaction of family medical leave entitlements in conjunction with the application of an employee’s rights under the Americans with Disabilities Act (ADA)
  • Experience fostering partnerships with stakeholders
  • Experience utilizing Human Resources Information Systems (HRIS)


  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
  • Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.