Developmental Services Supervisor Of Case Management (40 Hour)


Recruitment #230919-0578FP-001


Are you a current State of Connecticut, Department of Developmental Services (DDS) employee looking to advance your career in a supervisory role? If this sounds like you, then we invite you to check out this exciting opportunity below!

At the DDS we are currently seeking a talented and qualified individual for the position of Developmental Services (DS) Supervisor of Case Management, that will be based in our DDS Central Office ad a member of our Children's Services Division, in Hartford.

What We Have To Offer!
  • To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule
  • Industry leading health benefits, including medical and dental coverage
  • Comprehensive pension plan and supplemental retirement offerings
  • Retirement healthcare offerings
  • Professional growth and development opportunities
  • Outstanding work-life balance
  • State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.  Click here for more information
In this role, accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school. Among other duties, you would help us accomplish our mission by:
  • Scheduling, assigning, overseeing and reviewing the work of staff
  • Providing staff training and assistance including conducting performance evaluations
  • Determine priorities and plan unit work
  • Establish and maintain unit procedures
Position Highlights:
  • Based in the DDS Central Office, Children's Services Division, in Hartford
  • Full-time, first shift, 40 hours/week
  • Monday - Friday
  • Although first shift hours are assigned, candidate must be flexible to meet the needs of the agency
  • Statewide travel may be expected
We encourage you to come see all that Connecticut has to offer by continuing your career with the DDS team! 

Selection Plan

Additional Recruitment Information:
Must have a valid drivers license
Will be required to travel

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

Contact Information:

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Tommy Wilson, DDS EEO 1 at (860) 418-6148 or

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. 

Should you have any questions pertaining to this recruitment, please contact Ethan Ives at


In the Departments of Developmental Services and Social Services this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.


  • Schedules, assigns, oversees and reviews the work of staff;
  • Provides staff training and assistance;
  • Conducts performance evaluations;
  • Determines priorities and plans unit work;
  • Establishes and maintains unit procedures;
  • Develops or makes recommendations on development of policies and standards;
  • Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;
  • Prepares reports and correspondence;
  • Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly;
  • Explains departmental programs, policies and procedures to workers, individuals and the public;
  • Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate;
  • Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills;
  • Makes assessments of existing resources serving individuals;
  • Monitors individual centered and waiver driven quality controls and addresses concerns accordingly;
  • Assists in administration of individual participation in federal reimbursement programs;
  • May represent facility in any legal proceedings involving individuals;
  • Performs related duties as required.


  • Considerable knowledge of
    • relevant agency policies and procedures;
    • relevant state and federal laws, statutes and regulations;
    • intellectual disability case management practices;
    • social problems resulting from an intellectual disability and methods for dealing with those problems;
    • inter-disciplinary approach to program planning;
  • Knowledge of
    • public and private resources for individuals with an intellectual disability;
    • relationships between facilities for individuals with an intellectual disability, community agencies, courts and health facilities;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to utilize computerized software;
  • Supervisory ability.


The General Experience is defined as one of the following:

  • A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.

  • A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.

NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.


One (1) year of the General Experience must have been providing case management or casework services to individuals with an intellectual disability.

NOTE: For state employees this experience is interpreted at the level of a Developmental Services Case Manager.


Preference will be given to candidates with the following experience: 
  • Experience reviewing and analyzing supports for children within the family home
  • Experience supervising case managers with children on their case load
  • Experience managing individual children’s services
  • Experience communicating clearly and concisely
  • Experience leading teams and multi-agency collaboration
  • Experience setting and tracking multiple priorities 
  • Experience training staff on current policies and procedures
  • Experience with Microsoft Office Products, computer software, handling of databases and individualized electronic budgets (IP-6)
  • Experience running reports, reviewing, analyzing, and applying outcomes for staff performance appraisals
  • Experience effectively communicating and working cooperatively with various departments such as Probate and Judicial Courts, Department of Social services, Department of Children and Families


  • Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
  • Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.