Director Of Employment Security Appeals Referee Section


Recruitment #230503-1666MP-001


Are you a current Department of Labor Employee looking to utilize your experience and skills in a vital leadership role? If so, we have an excellent opportunity for you!


The State of Connecticut, Department of Labor (DOL) is currently recruiting for one (1) Director of Employment Security Appeals Referee Section position located in Middletown, CT.

The DOL is currently seeking a Director of Employment Security Appeals Referee Section.  The Appeals Division is comprised of the Referee Section and the Board of Review.  The Employment Security Appeals Division is an autonomous, quasi-judicial agency housed in the Department of Labor.  It primarily hears and decides appeals arising from decisions of the Administrator of the Connecticut Unemployment Compensation Act, from which it is statutorily independent.

Position Highlights:


  • Full-time
  • 1st Shift
  • Office/On-site
  • Will be required to travel to appeals locations: Middletown, Waterbury and Wethersfield

In your role as Director of Employment Security Appeals Referee Section, you will have the opportunity to:


  • Direct staff and operations of the Referee Section;
  • Coordinate, plan and manage section activities;
  • Formulate program goals and objectives;
  • Develop or assist in development of related policies;
  • Interpret and administer pertinent laws;
  • Evaluate staff;
  • Prepare or assist in preparation of section budget;
  • Maintain contact with individuals within and outside of section who might impact on program activities;
  • Serve as administrative head of Referee Section;
  • Oversee conduct of appeals hearings on issues of unemployment compensation and other programs;
  • Consult with referees in appeals offices on difficult cases;
  • Lead the recruitment and hiring of staff, including outreach, interview and selection;
  • May conduct hearings;
  • Perform related duties as required;

Comprehensive Benefit Offerings:


  • Industry leading health benefits, including medical and dental coverage.
  • Extensive pension plan and supplemental retirement offerings.
  • Paid time off – including 13 paid holidays per calendar year.
  • A healthy work-life balance!
  • To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked one of the best Employers of 2023 – State of CT receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.

About the Department of Labor:

The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers.  In order to accomplish this ever-changing environment, we assist workers and employers to become competitive in the global economy.  We take a comprehensive approach to meeting the needs of workers and employers, and other agencies that serve them.  We ensure the supply of high-integrated services that serve the needs of our customers.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.


  • To Apply:
  • These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion, and merit employment rules.  Applications to this recruitment will be used to meet collective bargaining requirements.  Once any collective bargaining requirements have been met, all other applications may be considered.
  • Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting.  Please note: You will be unable to make revisions once you submit your application into the JobAps system.
  • For assistance in applying, please visit our 'Applicant Tips on How to Apply' page.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.

Important Next Step Information for After You Apply:

  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
  • Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.

Connect With Us:

  • If you have any questions pertaining to this recruitment, please contact Rocky Young at and reference the recruitment number. 
  • Follow the State of Connecticut on LinkedIn.


In the Department of Labor, Employment Security Appeals Division, this class is accountable for directing the activities of the Referee Section.


  • Directs staff and operations of the Referee Section; 
  • Coordinates, plans and manages section activities;
  • Formulates program goals and objectives;
  • Develops or assists in development of related policies;
  • Interprets and administers pertinent laws;
  • Evaluates staff;
  • Prepares or assists in preparation of section budget;
  • Maintains contacts with individuals within and outside of section who might impact on program activities;
  • Serves as administrative head of Referee Section;
  • Oversees conduct of appeals hearings on issues of unemployment compensation and other programs;
  • Consults with referees in branch offices on difficult cases;
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;.
  • May conduct hearings;
  • Performs related duties as required.


  • Considerable knowledge of
    • and ability to interpret and apply relevant state and federal laws, statutes, regulations and legal decisions;
    • labor problems with particular reference to unemployment;
    • quasi-judicial procedures, rules of evidence and judicial rules of procedure for administrative agencies;
  • Knowledge of and ability to apply management principles and practices;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Considerable ability to review decisions for integrity based on findings of fact, evidence and applicable laws, regulations and rulings.


Three (3) years of experience as an Employment Security Appeals Referee.


Two (2) years of experience as an Employment Security Principal Appeals Referee may be substituted for the General Experience.


  • Experience training and developing staff.
  • Experience with appeals functions in ReEmployCT.
  • Experience conducting federal quality assessment reviews of referees' hearings and decisions.
  • Experience with prioritizing multiple tasks with differing deadlines.
  • Experience providing customer service.
  • Experience collaborating with other divisions.
  • Experience managing staff and providing leadership.
  • Experience in conflict resolution.
  • Experience communicating to various audiences through writing.
  • Experience with problem solving.


Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.