STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Developmental Services Program Manager (General)

Hybrid

Recruitment #230130-4174MP-001

Introduction

Are you a self-starter? Do you want to utilize your skills and make a difference? If so, please read on to learn more about this exciting opportunity!    

The State of Connecticut, Department of Developmental Services (DDS) – Central Office is recruiting for an experienced and qualified individual for the position of Developmental Services Program Manager (General) to join our team based in Hartford, CT!  

What We Can Offer:

  • Leading Comprehensive Benefit Offerings:
  • Industry leading health benefits, including medical and dental coverage; 
  • Comprehensive pension plan and supplemental retirement offerings; 
  • Paid time off; 
  • Professional growth and development opportunities; 
  • A healthy work life balance to all employees;  

You will discover the opportunity to:

  • Engage in a rewarding career;
  • Showcase your talents in a meaningful role;
  • Thrive in an exciting environment;
  • Make a difference in the public sector;
  • Work together in a collaborative team environment.  

The Schedule:

  • Monday – Friday
  • 8:00am – 4:30pm
  • Full Time - 40 hours
  • However, must be flexible with approval to meet the needs of individuals and families, including occasional evening and weekend hours.

In this role you will: 

  • Ensure the proper implementation of systems, policy standardization and quality assurance and improvement for 33 community living arrangement (CLAs) and 3 ICF regional facilities.  
  • Review deficiencies and help implement plans of correction and action plans, and set goals by focusing on care that is safe, timely, efficient, equitable and individual-centered by integrating new refined processes, collecting feedback, auditing, and creating reporting systems for tracking and measuring data.  
  • Be assigned to the DDS Public Programs.

We hope you take this opportunity to continue your career with us and make an impact by serving your state!

Selection Plan

These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.  

This position may be subject to Federal requirements for COVID 19 Vaccination Immunization.  

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. 

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.   

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, EEO Specialist 2 at (860) 418-6143 or Jennifer.Borenski@ct.gov.

Should you have questions pertaining to this recruitment, please contact Julie Barker, at Julie.Barker@ct.gov.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to DAS.SHRM@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Developmental Services, at a Regional Office or in the Central Office this class is accountable for directing a program which provides services to individuals with intellectual disabilities and related conditions and their families.

EXAMPLES OF DUTIES

  • Directs staff and operations of a unit; 
  • Coordinates, plans and manages unit activities; 
  • Formulates program goals and objectives;
  • Develops or assists in development of related policy; 
  • Interprets and administers pertinent laws; 
  • Evaluates staff; 
  • Manages program budget for service area within a region or oversees distribution of funds among regions for a program area; 
  • Maintains contacts with individuals within and outside of unit who might impact on program activities; 
  • Oversees accounts and funding related to family support programs; 
  • Analyzes cost data; 
  • Participates in selection of providers including negotiation and monitoring of contracts;
  • Makes recommendations for service enhancements; 
  • Organizes and/or manages task forces and community agencies and councils as well as ad hoc work groups; 
  • Manages and/or coordinates development of reports and recommendations; 
  • Keeps department managers informed of program activities; 
  • Assists in identification and determination of priorities; 
  • Leads the recruitment and hiring of staff, including outreach, interview and selection;
  • May mediate disputes between providers and families; 
  • May manage implementation of demonstration of ongoing products; 
  • May collaborate with other state agencies and private sector to train and place welfare recipients and others in providing respite services; 
  • May develop, coordinate and supervise leisure time activities in partnership with community organizations; 
  • May manage activities to identify and/or adapt new concepts, ideas and state of the art programs; 
  • May serve as on-call officer for region; 
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of 
    • and ability to apply management principles and practices;
    • relevant state and federal laws, statutes and regulations; 
    • modern principles and practices of community based integrated services for individuals with intellectual disabilities and related conditions; 
  • Considerable
    • interpersonal skills; 
    • oral and written communication skills.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of professional experience in the provision of human services programs for individuals with intellectual disabilities and related conditions.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity in a program providing services to individuals with intellectual disabilities and related conditions.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training in education, psychology, rehabilitative therapy, social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
  • A Master’s degree in education, psychology, rehabilitation therapy, social work or a closely related field may be substituted for one (1) additional year of the General Experience.
  • For state employees four (4) years of experience as a Developmental Services Residential Program Supervisor 1 may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

  • Experience with state and federal regulations and licensing requirements for ICFs and CLAs.  
  • Experience with implementation of quality systems, policy standardization and quality assurance and improvement.  
  • Experience with implementing plans of correction.    
  • Experience with Microsoft Office Suite.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.  As such, a job class is not meant to be all-inclusive of every task and/or responsibility.