Connecticut StateDepartment of Administrative Services

Developmental Services Supervisor Of Case Management (40 Hour)


Recruitment #221118-0578FP-001


The State of Connecticut, Department of Developmental Services (DDS) partners with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.

The Department of Developmental Services (DDS) - South Region - has one (1) full-time 1st shift job opportunity for a Developmental Services Supervisor of Case Management, based out of the Public Programs Division in Norwich. This position is scheduled Monday through Friday 8:00 am - 4:30 pm; however, work schedule flexibility is required in order to meet the demands of the job.   

  • Must have a valid drivers license
  • Incumbents in the class are required to travel
We offer the same competitive benefits you are accustomed to including healthcare coverage, retirement plan, paid time off, including 12 paid holidays per calendar year in addition to vacation, sick and personal leave accruals. Also, group life insurance and other supplemental benefits. We encourage a healthy work/life balance to all employees.

We hope you take this opportunity to continue your career with us and make an impact by serving your state! 

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

Application Process:

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

This position may be subject to Federal requirements for COVID 19 Vaccination Immunization.

Contact Information:

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, EEO Specialist 2 at (860) 418-6143 or

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. 

Should you have any questions pertaining to this recruitment, please contact Elizabeth Weston at


In the Departments of Developmental Services and Social Services, this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.


Schedules, assigns, oversees and reviews the work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; prepares reports and correspondence; secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly; explains departmental programs, policies and procedures to workers, individuals and the public; consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate; observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills; makes assessments of existing resources serving individuals; monitors individual centered and waiver driven quality controls and addresses concerns accordingly; assists in administration of individual participation in federal reimbursement programs; may represent facility in any legal proceedings involving individuals; performs related duties as required.


Considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant State and Federal laws, statutes and regulations; considerable knowledge of intellectual disability case management practices; considerable knowledge of social problems resulting from intellectual disability and methods for dealing with those problems; considerable knowledge of inter-disciplinary approach to program planning; knowledge of public and private resources for individuals with intellectual disability; knowledge of relationships between facilities for individuals with intellectual disability, community agencies, courts and health facilities; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability; ability to utilize computerized software.


The General Experience is defined as one of the following:

1. A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.


2. A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.

NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.


One (1) year of the General Experience must have been providing case management or casework services to individuals with intellectual disability.
NOTE: For State Employees this is interpreted at the level of Developmental Services Case Manager.


Preference will be given to candidates with the following experience:
  • Experience with managing caseloads that focus in supporting individuals, families and guardians of adults with Intellectual & Developmental Disabilities (ID/DD) to work collaboratively to plan and navigate services and supports tailored to the individual’s needs   
  • Experience working with the private sector and working with private provider agencies  
  • Experience working in a supervisory capacity 
  • Experience training staff on current policies and procedures
  • Experience with Microsoft Office Products, computer software, handling of databases and individualized electronic budgets (IP-6)
  • Experience running reports, reviewing, analyzing, and applying outcomes for staff performance appraisals
  • Experience providing support and services available to adults with Intellectual & Developmental Disabilities (ID/DD), both within and outside of the Department of Developmental Services. 
  • Experience and the ability to effectively communicate and work cooperatively with various department such as Probate and Judicial Courts, Department of Social services, Department of Children and Families and the Abuse Investigation Division.  
  • Experience analyzing, interpreting, and processing Medicaid Waiver requirements, DDS Home & Community Based Services (HCBS) Waivers, and accessing benefits through the Department of Social Services
  • Experience reading and interpreting Abuse and Neglect reporting policies and procedures
  • Experience relaying information to public audiences and developing measurement outcomes to prove messages are understood
  • Experience working in independent and collaborative environments


1. Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.
3. Incumbents in this class may be required to travel.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.