Connecticut StateDepartment of Administrative Services

Duplicating Technician 1 (37.5 Hour)

Recruitment #221110-3103TC-001


Are you looking for a rewarding career with the State of Connecticut?
If so, we invite you to check out this opportunity!

The State of ConnecticutDepartment of Revenue Services (DRS), is now accepting applications for a Duplicating Technician 1 role within the Processing/ECM Unit located in Hartford.

Our mission at the State of Connecticut, Department of Revenue Services (DRS) is to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace. We strive to be leaner, flatter, smarter and more focused by taxpayer services than ever before. We strive every day to be efficient, effective, honest, transparent, and fair. We try to be sure the voice of taxpayers is heard and that we understand the impact of our actions on their lives and businesses.

The Operations Bureau is hiring one (1) Duplicating Technician 1 located in the Processing/ECM Unit. We work in a highly confidential, professional, and fast paced environment. The job duties of this position include but are not limited to:
  • Operating various types of duplicating and finishing equipment in the production of flyers, posters and brochures requiring basic layout and design.
  • Maintaining and adjusting equipment to ensure proper paper feeding and copy quality.
  • Performing minor repairs on all equipment including auxiliary equipment. 
  • Performing routine/daily cleaning of equipment including adding toner and greasing and oiling parts.
  • Maintaining records and inventory as necessary.
  • Utilizing computer software
  • Operating high-volume scanning equipment, and other related duties as required. 
Much of the work involved is physical in nature and requires standing, lifting, bending, and carrying items that may weigh up to 60 lbs. Therefore, incumbents in this class must have and maintain adequate physical strength, stamina, agility, visual and auditory acuity to be able to perform the required duties.  A physical examination may be required. Once selected for employment, the incumbent will be subject to fingerprint screening, a background and tax compliance check and may be required to have a physical examination.     

The reporting location for this position is 450 Columbus Blvd in Hartford. This position is full-time, 37.5 hours per week. Schedule is Monday-Friday from 7:00am to 3:00pm. 

We participate in a competitive benefits package that includes comprehensive healthcare policies including medical and dental coverage, retirement plan options, paid time off, and more! We also encourage a healthy work-life balance for all employees and provide professional growth and development opportunities!

To learn more about what it's like to work for the state, please watch this video below!

Selection Plan

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board  (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.  

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to

Questions about this recruitment should be directed to Nick Naples via email at



This class is accountable for independently performing a full range of tasks involved in operating a variety of duplicating and finishing equipment.


Operates various types of duplicating and finishing equipment in the production of flyers, posters and brochures requiring basic layout and design; selects appropriate papers; prioritizes assignments; maintains and adjusts equipment to ensure proper paper feeding and copy quality; performs repairs on all equipment including auxiliary equipment; performs routine/daily cleaning of equipment including adding toner and greasing and oiling parts; performs recordkeeping and inventory; may be required to maintain files and provide quality control for a variety of electronic items such as CD and DVD records; may operate check processing equipment; designs layouts of mechanicals; performs related duties as required.


Knowledge of and ability to operate various automated duplicating and finishing equipment including basic layout and design; some interpersonal skills; some oral and written communication skills; ability to utilize computer software; ability to identify duplicating problems and propose solutions; ability to understand and effectively carry out oral and written instructions.


One (1) year of experience in the operation, adjustment and maintenance of automated duplicating equipment.


  • Experience operating various types of duplicating and finishing equipment
  • Experience producing brochures and flyers requiring basic layout and design
  • Experience maintaining and adjusting equipment
  • Experience performing minor repairs on duplicating equipment 
  • Experience performing routine/daily cleaning of equipment
  • Experience maintaining records and inventory as necessary
  • Experience operating check processing equipment
  • Experience utilizing computer software
  • Experience operating high-volume scanning equipment.


1. Incumbents in this class must have adequate physical strength, stamina, physical agility and visual and auditory acuity, and must maintain such physical fitness as to be able to perform the duties.
2. A physical examination may be required.


Incumbents may be required to lift moderate weight; may be exposed to noise and risk of injury from duplicating equipment.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.