Connecticut StateDepartment of Administrative Services

Information Technology Analyst Trainee (35 Hour)

Recruitment #220915-7601EL-001

Introduction

The State of ConnecticutOffice of the State Comptroller (OSC), is an agency whose mission is to provide accounting and financial services; administer employee and retiree benefits; develop accounting policy and exercise accounting oversight; prepare financial reports for the state, federal and municipal governments and the public.

We are recruiting for an Information Technology Analyst Trainee who will be promoted to an Information Technology Analyst 1 upon successful completion of their training period.  This position is in the CORE-CT Division where the selected candidate will provide excellent customer service by assisting OSC staff as a member of the Information Technology team in maintaining and supporting hardware, software, and other systems.  Additional duties will be assist with troubleshooting issues and provide technical support as  required; organize and maintain IT resources; and lend IT support in areas such as MS 365, Microsoft Active Directory, Windows File Services architecture, cybersecurity,  programming, analytics, and data center management.

This position is located at 165 Capitol Avenue in Hartford, CT in a state-of-the-art building offering an on-site cafeteria, free garage parking, and ergonomic workspaces.  The selected candidate will work 35 hours per week, Monday through Friday.  The Office of the State Comptroller participates in a competitive benefits plan that includes healthcare coverage, a retirement plan, telework options, as well as paid time off.

Selection Plan

Candidates must meet the minimum qualifications as indicated to apply for this position.  State employees currently holding the above title or those who have previously attained permanent status in the class may apply for a lateral transfer.  Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.  Please ensure that your application is complete prior to submitting.  NOTE:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, supervisory references, attendance records, etc., at the discretion of the hiring agency. Please regularly check your email for notifications, including your SPAM/JUNK folders, as you will be contacted when the posting closes with a request for you to submit your college transcript so we can verify that you meet the minimum qualifications for the position.  Questions about these required documents should be directed to the hiring agency's human resources office:  bonnie.schlechtweg@ct.gov.

This posting may require completion of additional referral questions (RQ’s) which will be sent to you via email after the closing date.  You must reply by the deadline indicated on the notification or you will be automatically disqualified from consideration.

Interviews will be limited to candidates whose experience and training most closely meet the requirements and preferred qualifications of the position.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to bonnie.schlechtweg@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency information systems environment this class is accountable for receiving on the job training in performing technical work involving help desk functions, user support and assisting in application development.

EXAMPLES OF DUTIES

Receives on the job training to perform tasks as outlined in the specification for the class of Information Technology Analyst 1; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of functioning and use of information systems; knowledge of major concepts and terms used in the information technology profession; interpersonal skills; logic and analytical skills; ability to prepare and maintain accurate records; ability to prepare written materials and reports; ability to follow oral and written instructions.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

A Bachelor’s Degree in management information systems, computer science or information technology related area.

PREFERRED QUALIFICATIONS

  • Experience working on an IT Help Desk
  • Experience using Microsoft Office 365    
  • Experience with Microsoft Windows PowerShell Scripting
  • Experience with Microsoft System Center - Endpoint Configuration Manager 
  • Experience with Microsoft Active Directory Users and Computers 
  • Strong verbal and written communication skills
  • Excellent analytical and problem-solving skills 
  • Ability to work well independently and as part of a team 
  • Strong work ethic and attention to detail 

Conclusion

INCOMPLETE APPLICATION PACKAGES AND THOSE RECEIVED AFTER THE CLOSING DATE INDICATED ABOVE WILL NOT BE CONSIDERED.  An Affirmative Action / Equal Opportunity Employer.  The State of Connecticut is an equal opportunity / affirmative action employer and strongly encourages the applications of women, minorities, veterans, and persons with disabilities.  If you are requesting special accommodations under the provisions of the Americans with Disabilities Act (ADA) please contact Bonnie Schlechtweg at 860.702.3323 or bonnie.schlechtweg@ct.gov.






The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.