Connecticut StateDepartment of Administrative Services

Connecticut Careers Trainee (Administrative & Residual) (40 Hour)

Target Class: Tax Corrections Examiner 1 (Hybrid)

Recruitment #220726-2292AR-001

Introduction



Are you a recent college graduate or looking for a career change into the Tax and Financial field? 
If so, we invite you to discover this opportunity to join our dedicated team! 

The State of Connecticut, Department of Revenue Services (DRS) is recruiting for seven (7) Connecticut Career Trainee (CCT) vacancies to join us in two units within the agency, the Operations Support Unit and the Compliance Support Unit. These positions will be located in Hartford, CT. 

At the conclusion of the successfully completed training program, the incumbents will be promoted to the target class of Tax Corrections Examiner 1

About Us: 

The mission of DRS is to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace. 

A career with DRS may be the right fit for someone looking to learn in a fast-paced, purposeful work environment. We're committed to administering the state's tax system fairly, courteously, and efficiently. We believe the way to do this is to partner the skills, creativity, and resourcefulness of our workforce with the best technologies available.

Our employees are dedicated to public service and have many opportunities for personal and professional growth!

Position Highlights: 

The Connecticut Careers Trainee is a training program targeted to college graduates or those with a desire for a career change to provide a one year training program to develop the vital tools to work in the professional field of Tax Corrections Examiner 1. 

You will receive training in introductory governmental work for development of skills and knowledge in the field of public administration in order to qualify for advancement into agency professional positions. You will perform a variety of increasingly difficult duties as skills are acquired during the course of the training period. 

These positions are located within the Operations Support Unit and the Compliance Support Unit. 
  • The Operations Support Unit's mission is to provide assistance to all of the Operations Tax Teams; 
  • The Compliance Support Unit's mission is the administration and verification of the state's earned income tax credit. 
More information on both units can be found in the "Examples of Duties" section below. 

These vacancies are full-time, Monday through Friday, 8:00 AM - 4:30 PM with a hybrid arrangement for some on-site work and some telework. 

What we can offer you: 

State of Connecticut employees participate in a competitive benefits plan that includes: 
  • Excellent health and dental coverage; 
  • A generous retirement plan; 
  • A deferred compensation program;
  • Generous paid time off; 
  • A healthy work - life balance! 
Watch below to learn how you can make an impact
             

Selection Plan

Application Process:

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

The immediate vacancies are listed above, however, applications to this recruitment may be used for future vacancies in this job class.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Please ensure that your application is complete. You will be unable to make revisions once you officially submit your application to the state of Connecticut.

Selection Process:

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

During the recruitment process, applicants may be required to submit additional documentation supporting their qualification(s) for this position. These documents may include: performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency.

Contact Information:

Should you have any questions pertaining to this recruitment, please contact Tyler Cashman at Tyler.Cashman@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.

EXAMPLES OF DUTIES

The Operations Support Unit is responsible for functionality based duties concentrating on taxpayer demographics, financials and correction of taxpayer accounts.  They generalize in all tax types administered by DRS and perform a limited range of tasks.  The mission of the Operations Support Unit is to provide assistance to all of the Operations Tax Teams.  The unit provides account related service in a timely manner by:  reviewing and correcting tax returns; maintaining and adjusting account financial and demographic data; generating bills and issuing refunds, responding to taxpayer inquires via phone, fax, email and written correspondence.

In The Compliance Support Unit, positions are accountable for a wide variety of duties, including but not limited to, the administration and verification of the states earned income tax credit. 

KNOWLEDGE, SKILL AND ABILITY

Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.

MINIMUM QUALIFICATIONS

Possession of a Bachelor's or Master's degree.

NOTE:

  1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.
  2. Candidates cannot be appointed until all degree requirements are complete.

PREFERRED QUALIFICATIONS

The preferred candidate will possess:
  • A bachelors degree in a business related field; 
  • Experience in customer service; 
  • Experience in analysis and math computations; 
  • Experience communicating with diverse groups through oral and written communication; 
  • Experience using new technology and different financial software systems, including the Microsoft Office Suite; 
  • Experience working remotely. 

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.