Developmental Services Director Of Service Development & Support


Recruitment #220720-5676MP-001


Are you passionate about human services? Are you ready to take that next step in your career? We invite you to learn more about this exciting opportunity!  

The State of Connecticut, Department of Developmental Services (DDS) – South Region seeks a talented and qualified individual for the position of Developmental Services Director of Service Development and Support to be based out of the Private Division – Community Companion Homes (CCH) in Wallingford, CT. This is a full-time (40) hours per week, first shift position, with a work schedule of Monday – Friday 8:00am – 4:30pm.  However, work schedule flexibility is required in order to meet the demands of the job.  

You will discover the opportunity to:

  • Engage in a rewarding career;
  • Provide direction to a division that is passionate about improving the lives of those we serve;
  • Thrive in an exciting environment;
  • Make a difference in the public sector;
  • Work together in a collaborative team environment.  

We hope you take this opportunity to continue your career with us and make an impact by serving your state!

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

This position may be subject to Federal requirements for COVID 19 Vaccination Immunization.  

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. 

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.   

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, EEO Specialist 2 at (860) 418-6143 or

Should you have questions pertaining to this recruitment, please contact Julie Barker, at

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to


In the Department of Developmental Services, this class is accountable for directing and managing program and service development efforts of the department.


Provides direction and management of a major unit intended to advance agency mission; coordinates, plans and manages activities; formulates program goals and objectives; develops or assists in the development of related policy; interprets and administers applicable statute and regulations; evaluates staff; ensures development of resources necessary to conduct training programs and provide technical assistance in implementing services; manages accounting and funding for major unit; works closely with regional and training school directors and assistant directors in service development, planning and implementation; develops budget components related to staff and service development activities, projecting costs of implementing programs; monitors and evaluates departmental implementation of programs and services to determine need for additional resources, training or support; maintains contacts with individuals both within and outside of the agency who might impact program activities; performs related duties as assigned.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of training and development principles, methods and techniques; considerable interpersonal skills; considerable oral and written communication skills; considerable organizational and administrative ability; considerable ability to develop action plans to implement executive program priorities; considerable ability to plan, organize, direct and effectively coordinate and evaluate all program and staff development activities of department; considerable ability to direct and manage process of determining staff development goals and objectives based on department new program initiatives; knowledge of current trends and practices regarding provision of integrated, supportive community based services to individuals with intellectual disabilities; knowledge of state, private and community human service programs particularly those which provide services to individuals with intellectual disabilities or services needed by individuals with intellectual disabilities to function in the community.


Eight (8) years of experience in the provision of human service or education programs.


Two (2) years of the above experience must have been in a supervisory or managerial capacity with primary responsibility for planning, developing or coordinating services or programs.


  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree in public administration or a behavioral science such as psychology, rehabilitation therapy or social work may be substituted for one (1) additional year of the General Experience.


Preference will be given to candidates who possess the following:  

  • Experience with current trends and practices regarding the provision of integrated, supportive community based services to persons with intellectual or developmental disabilities.  
  • Experience with provider contract monitoring and contract negotiations.  
  • Experience applying quality improvement systems.  
  • Experience with managing budgets.  
  • Experience with contract and individual budget authorizations.  
  • Experience with Microsoft Office Suite including Word, Outlook, Excel, and Teams.  
  • Experience leading teams and working to foster cooperative goals, build trust, and enlist others in a common vision.  
  • Experience with collaborative verbal and written communication skills to communicate effectively across all levels of the organization.  
  • Experience with relevant state and federal laws and statutes.     
  • Experience with Licensed Residential Programs and Community Companion Homes (CCH).
  • Experience with emergency placement situations.
  • Experience working with individual’s entitlements and benefits. 



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.