Connecticut StateDepartment of Administrative Services

Communications and Legislative Program Manager


Recruitment #220608-3242MP-001


Are you a public relations professional? Do you enjoy networking and building strong business relationships with legislators and their staff?
 Are you on the cutting edge of social media technologies?
 If so, we encourage you to apply!

The State of Connecticut, Department of Social Services (DSS) is recruiting for a Communications and Legislative Program Manager. The opportunity will be based in the DSS Central Office Commissioner's Office, located at 55 Farmington Avenue, Hartford, CT 06105. This is a full time, 40 hour per week position on first shift. The schedule is Monday through Friday and the hours are 8:30 AM to 5:00 PM. Telework will be available based on agency need.

About this role:
  • Will provide a full range of legislative, public information, communications, news media relations, information and referral, and client advocacy services in support of the department's mission and statutory mandates.
  • Will serve as direct contact point for legislators and their staff, news media, members of the general public, DSS applicants and clients, human service agencies and other organizations from Connecticut and nationally.
  • Works closely with the Governor's Communications office, legislators and their staff and also serves as contact point and coordinator for Freedom of Information Act requests from members of the news media as well as all other requests.
  • Will coordinate and lead the agency's social media efforts.
Our ideal candidate will possess:
  • People skills and finesse in developing strong business partnerships
  • A comfort level in successful performance of job responsibilities with little or no room for error
  • Sound judgement
We offer competitive benefits including health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals. We encourage a healthy work/life balance to all employees. *This salary shall increase effective July 1, 2022. 

We hope you take this opportunity to further your career and Make an Impact!

Selection Plan

The Department of Social Services participates in the E-Verify system, which is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.

To apply:
Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system.

Applications to this recruitment may be used for future vacancies in this job class.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Important Next Step Information for After You Apply:
Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Connect With Us:
  • If you have any questions pertaining to this recruitment please contact Jasmyn Raymond at and reference the recruitment number.
  • Follow the State of Connecticut on LinkedIn.


In a state agency this class is accountable for managing the development and implementation of various programs in one or more of the following areas: legislation, regulations and/or agency communications/educational activities.


Directs programs and operations related to agency internal and external audiences, regulation and legislation development and evaluation activities; directs activities related to educating the public regarding agency responsibilities and operations; formulates program goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; prepares or assists in preparation of program budget; maintains contacts with individuals both within and outside of agency who might impact on program activities; researches and advises agency staff on matters pertaining to legislation, regulations, communication, education and administrative policy; prepares draft policy statements for incorporation into proposed legislative bills; monitors progress of agency-sponsored legislation as well as other legislation that will impact the agency; analyzes the impact of legislative proposals being considered by the General Assembly; writes and revises regulations to implement legislation, improve procedures and generally facilitate agency operations; serves as a communications/educational liaison; develops and implements communication/educational programs; explains complex and technical laws and regulations in language understandable to lay persons and officials; prepares reports; performs related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; knowledge of legislative process; knowledge of communications methods and techniques of public information and training; considerable interpersonal skills, considerable oral and written communication skills, considerable ability to read and interpret legislation, regulations proposals and reports.


Nine (9) years of professional experience in communications, public relations, marketing, in-service training or adult education and/or coordinating legislative activities including the preparation, analysis and research of legislation.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
2. A Master’s degree in communications, political science, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.
3. A law degree from an accredited school may be substituted for one (1) additional year of the General Experience.


Preference will be given to candidates with the following experience:
  • Writing for public information and researching/writing/editing news releases/statements
  • Working with the Legislature, legislative affairs and working with the General Assembly
  • Tracking and writing legislation
  • Judiciously handling the dissemination of information via public/media presentation
  • Thinking and acting quickly in an emergency with judgement and discretion
  • In news media relations and social media
  • Working in an executive office environment
  • Multi-tasking and handling multiple deadlines
  • Proven ability developing strong business partnerships
  • Proven work ethic
  • Researching and learning in-depth levels of complex programs



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.