Secretary 1 (Durational)

Are you a self-starter? Do you want to make a difference? If so, please read on to learn more about this wonderful opportunity!  

The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this in an ever-changing environment, we assist workers and employers to become competitive in the global economy.  We take a comprehensive approach to meeting the needs of workers and employers, and the other agencies that serve them.  We ensure the supply of high-quality integrated services that serve the needs of our customers.  

The Department of Labor has current multiple opportunities for a durational Secretary 1 with the Middletown Appeals office located in Middletown, CT. Applicants will be placed in vacancies under durational appointment with anticipated end dates of 6/30/2023. Benefits and leaves will be subject to the appropriate collective bargaining contract language and Connecticut General Statutes.  

The DOL's Appeals Division is comprised of the Referee Section and the Board of Review. The Employment Security Appeals Division is an autonomous, quasi-judicial agency housed in the Department of Labor. It primarily hears and decides appeals arising from decisions of the Administrator of the Connecticut Unemployment Compensation Act, from which it is statutorily independent.  

Discover the opportunity to:

• Engage in rewarding work;
• Showcase your talents in a meaningful role;
• Thrive in an exciting environment;
• Work together in a collaborative team environment.  

We hope you take this opportunity to make an impact by serving your state!

*This salary range shall increase effective July 1, 2022.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps system. Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. 

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.   

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

If you have any questions regarding this recruitment, please contact Julie Barker at Julie.Barker@ct.gov.

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to DAS.SHRM@ct.gov.

In a state agency, this class is accountable for performing a full range of secretarial support functions.

This position will be responsible for:  

Creating Word templates: performing basic page setup, editing, and text formatting functions.  

Importing pre-written documents into document server files, proofreading and formatting.  

Scanning files into an electronic document management system utilizing a Fujitzu 7800 "freestanding" scanner and Toshiba MFD 5808A "multifunctional device."  

Formatting, proof reading, printing, copying and mailing upwards of 20 decisions per day.  

Copying case files to mail out with the accompanying hearing notices for multiple dockets consisting of 9 cases per docket.  

Directing in person clientele and checking in registrants for hearings.  

Providing customer service and information to the public, including those who may be dissatisfied or frustrated, while treating them with dignity and respect.  

Performing related duties as required.  

Additional duties can be found here.

Considerable knowledge of office systems and procedures; considerable knowledge of proper grammar, punctuation and spelling; knowledge of business communications; some knowledge of business math; interpersonal skills; ability to schedule and prioritize office workflow; ability to operate office equipment which includes personal computers and electronic equipment; ability to operate office suite software; ability to take notes (shorthand, speedwriting or other method acceptable to the supervisor).

Two (2) years' experience above the routine clerk level in office support or secretarial work.

College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience.

Preference will be given to candidates who possess:

• Experience in document management and scanning.
• Experience working on multiple tasks, producing accurate results, and meeting deadlines.
• Experience prioritizing work and meeting time sensitive deadlines.
• Experience providing customer service assistance to multiple diverse populations and skill levels.
• Experience performing language interpreting assignments in any language including American Sign Language.

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.