Connecticut StateDepartment of Administrative Services

Manager Of Research And Planning

Recruitment #220517-5801MP-001


Looking for a terrific leadership opportunity?
If so, we invite you to check out this opportunity!

The State of Connecticut, Department of Emergency Services and Public Protection (DESPP) is looking to hire a Manager of Research and Planning, located in Middletown.

Applicants who previously applied to Recruitment #220307-5801MP-001 not need reapply. Both recruitments will be combined onto one certified list for agency use.

DESPP, through its Division of State Police, is the sole agency responsible for serving as the intermediary to send/receive FBI and National Crime Information Center (NCIC) data to/from criminal justice agencies throughout Connecticut. The state manages this data through the Connecticut On-Line Law Enforcement Communications Teleprocessing system (COLLECT). This data is essential for timely and informed decisions to be made relative to the administration of criminal justice in the State of Connecticut and beyond, and the Manager of Research and Planning assigned to this role is responsible for how this data is delivered.

The COLLECT Unit within the State Police is responsible for the training, certification and security aspects related to agencies and users within Connecticut who wish to access this data. The selected individual will also manage the staff of the COLLECT Unit. Additionally, this position may also serve as the federally mandated Criminal Justice Information Systems (CJIS) Systems Officer (CSO) for the State of Connecticut. The CSO is responsible for ensuring the provisions of any FBI CJIS security policies are implemented and enforced relevant to Connecticut. It is anticipated that the agency will undertake a significant, wide-reaching modernization project to improve the ways in which this data is exchanged, and the manager of the COLLECT Unit will be integral in development, implementation and maintenance of such an effort.

Specific duties of this position include, but are not limited to:
  • Serve as the CJIS Systems Officer (CSO) for the State of Connecticut, at the discretion of the DESPP Commissioner and FBI.
  • Determine the extent of authority of the CJIS Systems Agency (CSA) Information Systems Officer (ISO), and have ultimate responsibility for managing the security of CJIS Systems within the State of Connecticut.
  • Serve as the State representative for federally mandates CJIS security Policy workgroup meetings.
  • Serve as the liaison between COLLECT, National Crime Information Center (NCIC) and the International Justice and Public Safety Network (NLETS) staff.
  • Act as technical consultant to local police departments and federal agencies.
  • Interpret federal regulations for statewide use.
This role is full-time and will be located in Middletown, CT, with the potential flexibility for limited teleworking. Schedule is Monday-Friday from 8:00am-4:30pm.

The salary range for this position may increase effective July 1, 2022.

We offer a competitive benefits plan that includes healthcare coverage, a retirement plan as well as paid time off, including 12 paid holidays per calendar year!

For an inside look at what it is like to Make an ImpaCT as a State of Connecticut employee, check out the video below!

Selection Plan

Candidates selected for an interview must provide the following at the time of interview:
  • Current State Employees: Two (2) most recent performance evaluations, Cover Letter, and a completed CT-HR-13 form.
  • Non-State Employees: Two (2) letters of professional reference from a current and/or previous supervisor, Cover letter, and a completed CT-HR-13 form.
Candidates who have been selected for employment with the Department of Emergency Services & Public Protection are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks. Selection for employment is contingent upon satisfactory completion of the background investigation.

Click here to complete the CT-HR-13 Criminal Convictions addendum. 

Any pending disciplinary history within the past 2 years and review of attendance records are also considered in the selection process.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board  (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.  

All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period.  It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception.  Requests should be made to

Questions about this recruitment should be directed to Jake Ferrari via email at


In a state agency, class is accountable for directing the staff and operations of the Research and/or Planning Division.


Directs staff and operations of division; coordinates, plans and manages division activities; formulates unit and division goals and objectives; evaluates staff; assists in developing division budget; maintains contact with individuals both within and outside of division who might impact on program activities; assists in development of agency policies and procedures and drafting of statutes and regulations; directs investigation and recommendation of new management information systems; directs design, development and operation of appropriate agency databases; coordinates information gathering activities with other public and private sector agencies; directs development of agency management systems to provide more effective functioning; directs complex research and planning activities; participates in total quality management and/or improvement activities; prepares comprehensive reports; may direct preparation of department strategic plan; may direct development and maintenance of performance measures and standards for all departmental functional units; performs related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations applicable to agency; considerable knowledge of policies, procedures and/or operations applicable to agency; considerable knowledge of methods of research design, statistical analysis and database management; considerable knowledge of principles and practices of business and public administration including organization and administration, planning and budgeting, management systems research and development, information systems and policy development; considerable ability to interpret legislation and determine its impact on agency operations and/or the state; considerable ability to analyze organizational problems, design and conduct studies and determine effective solutions; considerable interpersonal skills; considerable oral and written communications skills.


Nine (9) years of professional experience in management analysis, systems analysis, planning, research or a related field.


Two (2) years of the General Experience must have been in a supervisory capacity.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in research, statistics, economics or a closely related field may be substituted for one (1) additional year of the General Experience.


  • Experience with general understanding of the message keys and the services provided by a state law enforcement message switch.
  • Experience with technical background related to secure networking and authentication/advanced authentication.
  • Experience in the National Information Exchange Model
  • Experience with law enforcement systems, including experience with security architecture and standards.
  • Experience working with multi-system integration including organizational management and achieving strategic objectives and positive end-user outcomes.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.