Connecticut StateDepartment of Administrative Services

Developmental Services Program Manager (General)


Recruitment #220511-4174MP-001


The State of Connecticut, Department of Developmental Services (DDS) – seeks a talented and qualified individual for the position of Developmental Services Program Manager assigned to the Regional Director's office in the North Region. This position functions as the Planning Resource Allocation Team (PRAT)/Waiver Manager and is essential to ensuring compliance with the federal waiver assurances that enable DDS to generate annual waiver revenue. This is a full time 40 hour per week position located in our East Hartford, CT Office with a schedule of Monday – Friday 8:00am – 4:30pm. However, must be flexible to meet the needs of the agency.

Selection Plan

In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

 If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Jennifer Borenski, EEO Specialist 2 at (860) 418-6143 or

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Important Next Step Information for After You Apply:

  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Connect With Us:

  • If you have any questions pertaining to this recruitment please contact Elizabeth Weston at and reference the recruitment number.
  • Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
  • Follow the State of Connecticut on LinkedIn.


In the Department of Developmental Services, at a regional office or in the central office this class is accountable for directing a program which provides services to individuals with intellectual disabilities and related conditions and their families.


Directs staff and operations of a unit; coordinates, plans and manages unit activities; formulates program goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; evaluates staff; manages program budget for service area within a region or oversees distribution of funds among regions for a program area; maintains contacts with individuals both within and outside of unit who might impact on program activities; oversees accounts and funding related to family support programs; analyzes cost data; participates in selection of providers including negotiation and monitoring of contracts; makes recommendations for service enhancements; organizes and/or manages task forces and community agencies and councils as well as ad hoc work groups; manages and/or coordinates development of reports and recommendations; keeps department managers informed of program activities; assists in identification and determination of priorities; may mediate disputes between providers and families; may manage implementation of demonstration of ongoing products; may collaborate with other state agencies and private sector to train and place welfare recipients and others in providing respite services; may develop, coordinate and supervise leisure time activities in partnership with community organizations; may manage activities to identify and/or adapt new concepts, ideas and state of the art programs; may serve as on-call officer for region; performs related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of modern principles and practices of community based integrated services for individuals with intellectual disabilities and related conditions; considerable interpersonal skills; considerable oral and written communication skills.


Eight (8) years of professional experience in the provision of human services programs for individuals with intellectual disabilities and related conditions.


Two (2) years of the General Experience must have been in a supervisory capacity in a program providing services to individuals with intellectual disabilities and related conditions.


1. College training in education, psychology, rehabilitative therapy, social work or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.

2. A Master’s degree in education, psychology, rehabilitation therapy, social work or a closely related field may be substituted for one (1) additional year of the General Experience.

3. Four (4) years as a Developmental Services Residential Program Supervisor 1.


  • Experience with CMS Waiver requirements (Comprehensive Supports Waiver, IFS Waiver, and Employment and Day Supports Waiver).
  • Experience with DDS funding criteria and guidelines.
  • Experience entering data, running reports, and analyzing financial data from a database.
  • Experience with community resources and service delivery systems.
  • Interviewing and negotiation skills.
  • Experience identifying, investigating, and analyzing problems and recommending effective solutions.
  • Experience researching and organizing information.
  • Experience interpreting and explaining complex written materials.
  • Experience interacting and corresponding with various state and private agencies.
  • Experience using a variety of Microsoft Office programs, including Outlook, Word and Excel.
  • Experience developing organizational systems and support multi step projects.
  • Experience working well with a wide variety of people.
  • Experience executing HIPAA and Confidentiality policies.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.