Connecticut StateDepartment of Administrative Services

Consumer Protection Drug Control Principal Agent (40 Hour)


Recruitment #220506-2211FP-100


The State of Connecticut, Department of Consumer Protection (DCP), has anticipated openings for multiple Consumer Protection Drug Control Principal Agent. These are full-time (40) hours per week positions. The work schedule is Monday through Friday, weekend/evening hours may be required.

Who we are:

The of the DCP is to ensure a fair and equitable marketplace as well as safe products and services for consumers in the industries that it regulates.

The Drug Control Division oversees compliance and enforcement of all laws and regulations concerning the distribution of drugs within Connecticut, all pharmacy inspections and audits and conducting investigations on health care professional for improper prescribing, diversion, and misuse of controlled substance medications. The Drug Control Division is also responsible for the state's Medical Marijuana Program and the Adult Use Cannabis Program.

The role:

The Drug Control Principal Agent will be responsible for duties that vary considerably depending on nature of program and current stage in its life cycle. These duties may include:

  • Training, supervising and assigning the inspection of the newly created facilities in nine different licensing categories (cultivators, micro-cultivators, retailers, hybrid retails, processors, food and beverage manufacturers, packagers, laboratories, and delivery licensee).
  • Writing investigative reports.
  • Tracking cannabis crafting regulations.
  • Investigating complaints received by the division.
  • Ensuring compliance with statutes and registrations.
As the market matures, the Drug Control Principal Agents will be assigning and reviewing routine compliance inspections, investigating complaints and monitoring the inventory management system to ensure compliance in the nine different licensing categories and all of their employees. Principal Drug Control Agents are responsible for the daily oversight of the Drug Control Agents including assigning work, training, assisting with inspections and investigations, ensuring performance of the Drug Control Agents, reviewing reports and assisting the Legal Division in the enforcement of violations.

We participate in a competitive benefits package that includes comprehensive healthcare policies including medical and dental coverage, retirement plan options, paid time off, and more! We also encourage a healthy work-life balance for all employees and provide professional growth and development opportunities!

Selection Plan

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact


In the Department of Consumer Protection, Division of Drug Control this class is accountable for acting as a working supervisor responsible for the monitoring of drug, cosmetic and device distribution systems for compliance with state laws and regulations and investigating diversion and other illegal activities within drug, cosmetic and device distribution systems.


Coordinates unit workflow and determines priorities; schedules, assigns, oversees and reviews work; establishes and maintains unit procedures; provides staff training and assistance; conducts or assists in conducting performance evaluations; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; may make recommendations on policies or standards; may prepare reports and correspondence; performs related duties as required.


Considerable knowledge of and ability to apply relevant state and federal laws, statutes and regulations; considerable knowledge of composition and appearance of legal and illegal drugs and use and abuse; considerable knowledge of inspection and investigative procedures and methods; considerable knowledge of prescribing, dispensing and administration of drugs; considerable knowledge of quality control procedures of pharmaceutical manufacturers, wholesalers, laboratories and hospitals; knowledge of principles, practices and methods of institutional and commercial pharmacy practice; considerable interpersonal skills; considerable oral and written communication skills; ability to make independent judgements; ability to conduct effective educational programs; some supervisory ability.


Three (3) years of experience in the monitoring, investigation and control of drug, cosmetic and device distribution systems.


  • Experience applying relevant state and federal laws, statutes and regulations to the principles and methods of institutional and commercial pharmacy practice.
  • Experience following inspection and investigative procedures and methods.
  • Experience with quality control procedures of pharmaceutical manufacturers, wholesalers, laboratories and hospitals.
  • Experience coordinating internal and external stakeholder registrants regulated by the Drug Control Division.
  • Experience independently supervising a team of pharmacists and performing annual evaluations of their work.


  1. Incumbents in this class must possess and retain a license as a registered Pharmacist in Connecticut.
  2. Incumbents in this class may be required to work evenings, nights and weekends.
  3. Incumbents in this class may be required to travel.
  4. Candidates for this class are subject to selection standards pursuant to 7-294-a-e and the regulations of the Municipal Police Training Academy.


In addition to the checking of references and of facts in the application a thorough background investigation of each candidate may be conducted before persons are certified for permanent appointment.


A physical examination may be required; incumbents in this class must have normal color vision.


Incumbents in this class may be exposed to some danger of injury or probability of physical harm in performing the duties of the class.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.