Connecticut StateDepartment of Administrative Services

Assistant Labor Relations Agent


Recruitment #220506-0929MP-002


Do you have mediation experience? Are you passionate about helping others? If so, then read below and apply today! 

The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this ever-changing environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers and employers, and other agencies that serve them. We ensure the supply of high-integrated services that serve the needs of our customers. We are currently recruiting Assistant Labor Relations AgentMediation will be a major function of this role including but not limited to:
  • Preparing written decisions for legal proceedings.
  • Identifying implications for cases from legal precedents or other legal information.
  • Making decisions in legal cases.
  • Conducting hearings to investigate legal issues.
  • Mediating disputes between parties to resolve legal conflicts.
The Board of Labor Relations is a quasi-judicial division which investigates, hears, and decides prohibited practice complaints and petitions to appoint union representatives for collective bargaining under four state collective bargaining laws: the Labor Relations Act; Municipal Employee Relations Act; State Employee Relations Act; and School Board - Teacher Negotiations Act. The position is responsible for promptly conducting the statutorily mandated initial investigation of all such complaints/petitions.

We offer a competitive benefits package, excellent health care, generous leave policies, retirement plan, and more!  We also encourage a healthy work-life balance to all employees!


Selection Plan

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Important Next Step Information for After You Apply:

  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to

Connect With Us:

  • If you have any questions pertaining to this recruitment please contact Elizabeth Weston at and reference the recruitment number.
  • Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.
  • Follow the State of Connecticut on LinkedIn.


In the Department of Labor, Board of Labor Relations, this class is accountable for performing as a specialist in assisting the Agent for the State Board of Labor Relations in administering legislation within the Board's jurisdiction.


Investigates and seeks to resolve any prohibited practices, complaints or representation petitions arising under Labor Relations Act, Municipal Employee Relations Act, State Employee Relations Act and School Board - Teacher Negotiations Act; convenes conferences and determines truth and accuracy of information from employers, union representatives and employees in order to settle dispute; makes recommendations for necessary action by the Board; mediates disputes connected with unfair and prohibited labor practices and representation cases; investigates federal and state case law and proposes comprehensive solutions to disputed issues; writes proposed settlement agreements and/or reports of findings and recommendations; conducts pre-trial evidentiary hearings to stipulate facts and issues; arranges and conducts elections to determine unit parameters and appoint representatives for bargaining purposes in accordance with existing legislation; performs related duties as required.


Considerable knowledge of National Labor Relations Act, state acts governing labor relations and administrative and judicial case law; considerable knowledge of relevant agency policies and procedures; considerable knowledge of contract and grievance mediation, conciliation and arbitration methods and procedures; considerable knowledge of mandatory, permissive and illegal subjects of bargaining; knowledge of concepts and terms used in labor relations; knowledge of functions of other state and federal labor related agencies; considerable interpersonal skills; considerable oral and written communication skills; negotiating skills; investigative ability; ability to apply law to facts.


Eight (8) years of experience in professional labor relations or human resource management involving responsibility for employee relations or collective bargaining issues.


  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree in industrial or labor relations may be substituted for one (1) additional year of the General Experience.
  3. A law degree with courses in arbitration, alternative dispute resolution, labor law or administrative law may be substituted for two (2) additional years of the General Experience.


  • Experience with the Labor Relations Act, Municipal Employee Relations Act, State Employee Relations Act, and School Board - Teacher Negotiations Act; National Labor Relations Act.
  • Experience in administrative and judicial case law.
  • Experience in agency policies and procedures.
  • Experience in contract and grievance mediation.
  • Experience in arbitration methods and procedures.
  • Experience conducting investigations, negotiating, and applying laws to facts.
  • Experience in report writing, oral communication and interpersonal skills.
  • Experience in Labor Relations terminology.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.