Connecticut StateDepartment of Administrative Services

Human Resources Generalist 3


Recruitment #220502-6168MP-RP


Are you a Human Resources professional looking to advance your career? If so, we encourage you to apply today!

Who We Are
The State of Connecticut has centralized its Human Resources function with the following goals:

  • Support Connecticut's Growth - To serve our citizens, businesses, state agencies and other branches of government by providing the highest quality services at the lowest possible cost.
  • Drive Continuous Innovation - To increase the efficiency and effectiveness of state government using best practices from the public and private sectors.
  • Provide Rewarding Careers - To attract and retain a workforce of hardworking, dedicated public servants committed to leading our phenomenal state forward.
The Role
The Department of Administrative Services (DAS) Human Resources (HR) anticipates multiple opportunities to serve as a Human Resources Generalist 3, deployed onsite at one of our Executive Branch Agencies. In this role, you are accountable for acting as a working supervisor performing the most complex human resources duties as an agency business partner. Your impact is critical to the Human Resources function as you will participate in programs that directly impact the health, safety, and wellbeing of the agency's workforce.

Discover the opportunity to:
  • Direct, coach, and develop assigned Human Resources staff
  • Partner with and advise agency leadership/management in areas including organizational structure, classification and succession planning.
  • Assist the HR Business Partner by overseeing initiatives and making recommendations for and implementing new processes to continue improving efficiencies and effectiveness of service.
Position Details
*Please select all location(s) in which you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location. Positions may be located in, but are not limited to, the following locations: East Hartford, Hartford, and Wethersfield; however, you may be required to travel to locations throughout the state depending on assignment. These are full-time, forty (40) hour per week, Monday through Friday positions with the opportunity to work a hybrid schedule.

Agency Assignment: In this role, you may be assigned to support one of the following agencies: Department of Revenue Services, Department of Developmental Services, Department of Children and Families, Department of Public Health, Department of Labor, Connecticut Technical Education and Career System (CTECS), Department of Motor Vehicles, Department of Correction, Department of Administrative Services SmART HR, Department of Social Services, and Department of Aging and Disability Services.

Benefits: As a state employee, you would continue to be able to participate in our competitive benefits plan which includes health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals. You would also continue to be part of a culture that encourages work-life balance.

Selection Plan

To Apply:

  • In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
  • All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to
Important Information After You Apply:

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Jennifer Neumann via email at


In the Department of Administrative Services, this class is deployed at an agency and is accountable for acting as a working supervisor or for performing the most complex human resources duties as an agency business partner. 

In a state agency outside of the State's centralized Human Resources structure, this class will be accountable for acting as a working supervisor or for performing the most complex human resources and other related duties.


  • Supervises and provides guidance over the work of lower level business partners; 
  • Partners with and is accountable for successful relationships with agency leadership to ensure alignment of human resources support with organizational goals and strategies; 
  • Advises agency leadership on human resources policies and procedures, proper organizational structure and use of appropriate job classifications, talent needs, to include but not limited to advising on the availability and expiration of eligible lists, etc.; 
  • Partners with and is accountable for successful relationships with DAS service delivery teams and specialized units to appropriately leverage solutions for agency human resources needs; 
  • Communicates with agency managers, bargaining unit representatives and other interested parties to ensure cooperative relationships; 
  • Approves agency’s classification and position management transactions and ensures proper organizational structure; 
  • Assists in ensuring compliance with applicable state and federal laws, regulations, policies and procedures; 
  • Advises employees on matters related to employment, career development, transfer, separation, recruitment, examinations, compensation, employee benefits, and/or retirement benefits; 
  • Performs job audits, or other fact finding techniques, related to individual job classification and job classification studies; 
  • Ensures the proper application of the recruitment process, including clearing of mandatory lists, interviewing, selection and on-boarding; 
  • Oversees or prepares and maintains relevant documentation and records; 
  • Proactively analyzes data and plans for emerging agency human resources needs; 
  • Serves as a project team leader on complex human resources projects involving the conduct of best practice research and the development and implementation of new systems, training initiatives, job classification studies and other projects with statewide impact; 
  • May be accountable for managing human capital and implementing professional development plans that increase employee’s skill set; 
  • May be accountable for independently handling reclassification grievances; 
  • May administer agency employee assistance program and recommend counseling to employees;
  • May assist, coordinate, implement, oversee, and/or provide agency wide training and/or staff development programs; 
  • May support related agency strategic needs; 
  • Performs related duties as required.


  • Considerable knowledge of: human resources management and relevant state and federal laws, regulations, policies and procedures;
  • Knowledge of: employment practices related to civil rights, equal employment opportunity, job classification, recruitment and selection, compensation and benefit programs, pay administration, workers compensation, human resources information systems and labor relations;
  • Considerable: interpersonal skills, oral and written communication skills and conflict resolution skills;
  • Considerable ability to: work effectively in a matrixed organization; analyze and balance customer’s needs with laws, regulations, policies, procedures and collective bargaining agreements;
  • Ability to: supervise, strategically plan, including succession planning, and ability to apply innovative solutions to organizational problems.


Eight (8) years of professional experience in human resources or equal opportunity/affirmative action or labor relations management.


One (1) year of the General Experience must have been at the full working level in human resources management.

For state employees, this is interpreted at the level of Human Resources Generalist 2, Human Resources Specialist or Equal Employment Opportunity Specialist 2.


  1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree in human resources management, labor relations, business administration, public administration or closely related field may be substituted for one (1) additional year of the General Experience.
  3. A law degree may be substituted for two (2) additional years of the General Experience.
  4. For state employees one (1) year as a Human Resources Generalist 2 or Human Resources Specialist may be substituted for the General and Special Experience.


  • Bachelor’s Degree or higher in Human Resources or a degree related to business.
  • Experience administering human resources while following the state’s collective bargaining agreements.
  • Experience working with agency leaders reviewing and recommending organizational structures, including proposed position classification.
  • Experience with CORE-CT (PeopleSoft) including workforce administration, position management and composing reports.
  • Experience using JobAps for full-cycle recruitment; analyzing trends to identify and provide solutions for large (100 or more applicant) recruitment pools.
  • Experience managing agency defined priority human resources projects.
  • Experience managing or leading assigned human resources staff.


1. Incumbents in this class may be required to travel.
2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.