Human Resources Specialist

The State of Connecticut, Department of Administrative Services (DAS) has an exciting opportunity for you to join our Human Resources Policy and Information Systems Core-CT Unit as a Human Resources Specialist. This unit is responsible for ensuring that all employment records are maintained accurately in the statewide system of record (CORE-CT).

In this role, you will be responsible for applying a wide range of HR policies and business rules when responding to the more complex help desk tickets submitted by agency HR staff to ensure the accuracy of the HR data in the Core-CT system. Tickets involve employment, position, biographical, workers' compensation and other related HR records.

Other responsibilities will include:

• processing mass salary increases or other mass record updates;
• troubleshooting system problems;
• conducting system tests;
• working as a conduit between agency HR staff and system programmers to resolve issues and promote efficiencies;
• configuring the Core-CT system when system changes are needed;
• participating as part of a multi-disciplinary team in implementing a major system upgrade (current upgrade will be a 3 to 5 year extensive project),
• preparing and analyzing HR reports for management;
• participating in other special projects as assigned.

This position is ideal for individuals who desire to work in and thrive in a challenging fast pace, high demand, multifaceted environment, are resourceful and creative, and demonstrate attention to detail.

This is a full time, 40 hour per week position. The work schedule is Monday through Friday on first shift. However, work schedule flexibility may be required in order to meet the demands of the job.

If this sounds like something you would love to be a part of, then we invite you to apply!

This position is located at DAS, 165 Capitol Avenue in Hartford, CT. This full-time employment opportunity is Monday-Friday, 40 hours per week and offers health and supplemental benefits.

*This salary range may increase effective July 1, 2022.

To Apply:

• In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.
• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.
• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

Important Information After You Apply:

• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.
• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

Connect With Us:

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Jennifer Neumann via email at jennifer.neumann@ct.gov.

In the Department of Administrative Services (DAS), this class is accountable for independently performing a full range of professional human resources duties within a specialized service delivery team or a unit with statewide impact.

• Proposes, formulates and implements program policies and operational procedures;
• Screens, refers and recommends candidates for employment;
• Interprets, administers and ensures compliance with human resources, employment and equal opportunity laws, regulations, policies and procedures;
• Processes human resource records and transactions;
• Develops new job classifications and new job classification series and uses job evaluation systems and methodologies to evaluate jobs and set salaries;
• Communicates with agency human resources partners, bargaining unit representatives and other stakeholders to ensure cooperative relationships;
• Implements and may assist in developing training programs;
• Advises administrative officials, managers and supervisors regarding program policy and guidelines;
• Develops materials for recruitment programs;
• Collaborates with administrative officials in strategic planning to ensure alignment of activities with organizational goals and strategies;
• Monitors and makes recommendations for emerging program needs;
• Maintains human resources information systems;
• Processes workers' compensation claims;
• Provides assistance to employees in areas such as leaves (e.g., family, medical, military), and tuition reimbursement;
  
• Conducts audits of agency transactions to ensure business rules are followed;
• Analyzes and resolves problem situations and takes or recommends appropriate action;
• Performs job audits, or other fact finding techniques, related to individual job classification and job classification studies;
• Prepares or directs preparation of reports, manuals and correspondence;
• Interprets and ensures adherence to collective bargaining agreements;
• May serve on human resources project teams involving the conduct of best practice research and the development and implementation of new systems, training initiatives and other projects with statewide impact;
• Performs related duties as required.

• Knowledge of: human resources management and relevant state and federal laws, regulations, policies and procedures;
• Knowledge of: employment practices related to civil rights, equal employment opportunity, job classification, recruitment and selection, compensation and benefit programs, pay administration, workers compensation and labor relations;
• Considerable: interpersonal skills, oral and written communication skills and conflict resolution skills;
• Ability to: analyze and balance partners need with laws, regulations, policies, procedures and collective bargaining agreements; strategically plan, including succession planning, and ability to apply innovative solutions to organizational problems.

Seven (7) years of professional experience in human resources or equal opportunity/affirmative action or labor relations management.

One (1) year of the General Experience must have been at the junior working level in human resources management.

For state employees, this is interpreted at the level of Human Resources Associate, Human Resources Generalist 1 or Equal Employment Opportunity Specialist 1.

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. 
2. A Master's Degree in human resources management, labor relations, business administration, public administration, or closely related field or a law degree may be substituted for one (1) additional year of the General Experience.
3. For state employees one (1) year as a Human Resources Associate or Human Resources Generalist 1 may be substituted for the General and Special Experience.

• Experience using Core-CT Human Resources Modules.
• Experience interpreting and applying Human Resources policies and statutes when performing Human Resources functions.
• Experience utilizing analytical and research skills.
• Experience providing customer support.
• Experience communicating procedures to key stakeholders.
• Bachelor’s degree.

1. Incumbents in this class may be required to travel.

2. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.