Connecticut StateDepartment of Administrative Services

Health Program Assistant 2 (35 Hour)

Recruitment #220126-4405HC-001

Introduction



Are you looking to advance your career while being able to make a difference in your community? If so, the Department of Mental Health and Addiction Services (DMHAS) has an exciting opportunity for you!

We are currently recruiting for a qualified individual for the position of Health Program Assistant 2 (PCN 129112) to work within our Evaluation, Quality Management, and Improvement Division! This position will be located centrally at our offices in Hartford, located at 410 Capitol Avenue. This role is a full-time, first shift, thirty five (35) hour per week position. This role's work schedule is from 8:00am to 3:30pm, Monday through Friday.

DISCOVER THE OPPORTUNITY TO:

  • Work in close collaboration with the providers to ensure timely submissions of data
  • Attend monthly meetings with the providers to address any data gaps
  • Compute and distribute monthly reports to help monitor adherence to - contractual obligations of each provider 
  • Enter, manage and delegate data requests for various deliverables in a timely fashion
  • Provide necessary trainings to the providers and internal colleagues/departments
  • Manage and monitor various EQMI systems components such as: Critical - Incident, DDAP and Consumer surveys
  • Analyze data and provide solutions to address identified issues
  • Formulate and monitor compliance of the providers’ corrective action plans
  • Deliver excellent internal and external customer service
The mission of the Evaluation, Quality Management and Improvement Division is to serve as the primary information and data resource center for DMHAS with regard to services provided and people served. 

OUR MAJOR FUNCTIONS INCLUDE:

  • Development, reporting, and analysis of performance measures for services operated and funded by DMHAS
  • Regular reports and analysis of DMHAS system performance, service utilization, and trends
  • Development, oversight, and analysis of the DMHAS consumer survey
  • Administration of Federal Block Grants
  • Coordination of planning and priority setting activities 
The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS) is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.

Our employees participate in a competitive benefits plan that includes healthcare coverage, and a retirement plan, as well as paid time off! We encourage a healthy work/life balance to all employees.

Selection Plan

In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

*You will be unable to make revisions once you submit your application for this posting to the JobAps system.

Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules.

As a reminder:

  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • All State employees shall follow Executive Orders 13G (as amended by Executive Order 14C).

For more information, we encourage you to contact the recruiter for this position, Joseph K. Fried at Joseph.Fried@ct.gov, (860) 924-7053.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state health program or project, this class is accountable for compiling and interpreting fiscal and programmatic data and statistics, developing and implementing program plans and monitoring and evaluating a state health program or project for the purposes of quality assurance and compliance with State and Federal laws.

EXAMPLES OF DUTIES

As with all jobs in the generic health program series the exact duties vary considerably depending on the nature of the program and the current stage in its life cycle. Typical examples of work performed at this level include:
assists in the preparation of sections of state health plans or special federal or state program plans; gathers fiscal, programmatic, census and other kinds of needed data from complex calculations and interpretations; reviews program grants requests and monitors fiscal and programmatic performance of grants using agency regulations and guidelines; monitors programs using site visits when necessary; assists in the preparation of program objectives and evaluation of program results; prepares information for public distribution; may serve as staff to a task force or committee; may answer general informational questions for the public; may serve as a liaison between the program or project and specific people or organizations for the purpose of keeping information flowing; may assist in epidemiological investigations; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of purposes, plans, objectives and programs of public health agencies including the changing patterns of preventive medicine and environmental health; knowledge of the changing aspects of socio-medical philosophies; knowledge of state and community organizations and programs involved in the field of health; considerable oral and written communication skills; interpersonal skills; ability to conduct independent research, develop and gather data.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Six (6) years of experience in a professional capacity in a health organization.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in health care program administration, a health systems agency or other health care organization in at least one of the following areas:

1. grant writing or monitoring;
2. formal program planning, development, management or evaluation;
3. or program consultation.

For State Employees this is interpreted at the level of Health Program Assistant 1.

Note: A health care organization is defined as a large multi-dimensional agency with responsibility for developing health programs.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training may be substituted for the General Experience on the basis of fifteen (l5) semester hours equals six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in public health, health education, hospital administration, or public administration or other closely related field may be substituted for one (1) additional year of the General Experience.
3. For State Employees one (1) year as a Health Program Assistant 1 may substitute for the General and Special Experience.

PREFERRED QUALIFICATIONS

Our ideal candidate will have experience:
  • Setting up spreadsheets, entering data, and analyzing information with Microsoft Excel
  • Gathering data and interpreting results on public health or health-related issues
  • Preparing reports and written communication to both internal and external stakeholders
  • Presenting information and providing trainings to internal and external stakeholders
  • Using a shared database to perform and track investigations

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.