Connecticut StateDepartment of Administrative Services

Special Investigator (General)

Recruitment #220120-7804AR-001


Do you have experience investigating fraudulent or criminal activity? Are you looking to make an impact while serving your state? If so, we encourage you to read below and apply today!

The State of Connecticut, Department of Consumer Protection (DCP) is seeking a qualified individual for the position of Special Investigator within the Gaming Division. This is a full-time, 40 hours per week, Monday through Friday position.

Who We Are:
The DCP Gaming Division is responsible for regulating legal gambling programs in Connecticut, which is comprised of casinos, lottery, off track betting, sports wagering, online gaming and fantasy contests. This is accomplished through a rigorous program of game and system approvals, licensing, inspections, monitoring, audits, and investigations which are conducted to best safeguard consumer interest and integrity of the gaming process.

Roles and Responsibilities:
The Special Investigator will report directly to the Director of the Gaming Division to support all aspects of programmatic efforts including, but not limited to, conducting investigations of licensee complaints in concert with division criminal investigators, assembling investigative reports for DCP legal hearings, supporting, and conducting internal and external liaison with other DCP Gaming and agency employees, industry stakeholders, licensees, the general public, and others. Will also conduct special investigations such as contact tracing, overtime/standby irregularities, other forms of internal waste, fraud and abuse and any additional duties assigned by the Director of Gaming.

This position requires investigating breaches of license by licensee, breaches of regulation and breaches in legislation that may lead to denial or revocation of licensure or other consequences.
The Special Investigator will manage their own caseload, perform administrative support duties, as well as working as part of a team, you will conduct interviews with witnesses and suspects, gather information and evidence and collate and analyze material.

We offer a competitive benefits package that includes healthcare coverage, a retirement plan as well as paid time off, including 12 paid holidays per calendar year! We also encourage a healthy work/life balance to all employees.

Selection Plan

All state employees shall follow Executive Order 13G (as amended by Executive Order 14C).

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.
  • The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.
Important Next Step Information for After You Apply:

  • Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.
  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.
  • At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.
Connect With Us:

Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. If you have any questions pertaining to this recruitment please contact Jennifer Neumann at and reference the recruitment number.


In a state agency or quasi-public entity this class is accountable for independently performing a full range of tasks in conducting investigations related to alleged violations of state laws and regulations or sudden and unexplained deaths.


Conducts investigations related to assigned complaints, alleged violations of state laws and regulations or sudden and/or unexplained deaths; interviews witnesses, complainants, medical and hospital personnel and others to obtain information; secures evidence in form of statements, documents, records and exhibits which may be used in administrative hearings and/or court proceedings; researches, collects and evaluates data; compiles information; writes reports and recommends appropriate corrective action; answers public inquiries; may prepare affidavits and applications for arrest warrants; may prepare search and seizure warrants; may issue citations; may testify at hearings and in court; may conduct surveillance; may secure samples for testing; may conduct legal research; performs related duties as required.

DEPARTMENT OF LABOR: Inspects, investigates and licenses private employment agencies.

DEPARTMENT OF PUBLIC HEALTH: Confers with consultants for professional opinion on standard of care; examines, analyzes and evaluates complex medical records.


Knowledge of investigatory methods and techniques; knowledge of relevant state laws and regulations; knowledge of relevant professional terminology; interpersonal skills; oral and written communication skills; interviewing skills; ability to utilize computer software.


Five (5) years of investigatory experience in health care, insurance claims, law enforcement or a regulatory field.


1. College training in consumer protection, health care, law enforcement or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree in a closely related field may be substituted for one (1) additional year of the General Experience.


  • Experience preparing reports summarizing investigative findings in a retail gaming environment, such as casino properties.
  • Technical background in digital technology, such as network protocols, end point technology, and cybersecurity disciplines.
  • Experience in new gaming market launch, evaluating internal controls, and operating procedures for individual games.
  • Experience working within legal frameworks and the enforcement environment.
  • Experience extracting and interpreting data obtained from licensees’ gaming systems.


1. Incumbents in this class may be required to be a Notary Public.
2. Incumbents in this class may be required to travel.
3. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.