Connecticut StateDepartment of Administrative Services

Tax Unit Manager

Recruitment #220113-8655MP-001


Are you looking to take your career at the Department of Revenue Service to the next level?  The Agency has an exciting new Management position waiting for you. We encourage you to apply today!

The State of Connecticut, Department of Revenue Services (DRS) is seeking to fill one Tax Unit Manager position in the Norwich Regional Office within the Audit & Compliance Division.

The Norwich Regional Office is part of the Sales Tax Subdivision which primarily conducts complex Sales & Use Tax audits to ensure proper and accurate reporting and compliance with Connecticut tax laws.

Please Note:

The immediate vacancy is in Norwich, CT. Anticipated future vacancies will be located in the Hartford and Waterbury area.   When applying for this position, please be sure to check off all locations of interest.

Job Details

This position is accountable for the management of staff, facilities and audit programs within the units.  The duties are as follows: 
  • Directing staff and operations of the unit;
  • Coordinating, planning and managing the unit’s activities ;
  • Formulating program goals and objectives;
  • Interpreting and administering pertinent tax laws;
  • Evaluating the staff and conducting performance reviews;
  • Directing office and field examinations within the Audit & Compliance Division and directing the review of all audit work papers and assessments prepared by the unit staff;   
  • Conducting hearings and conferences with taxpayers and their representatives involved in disputed tax matters; 
  • Perform related duties as required (see "Examples of Duties" section below).
Position Details:

This position is Monday through Friday.  Schedule is to be determined based on operational needs of the Agency.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Revenue Services, who has permanent state status*, and meet the Minimum Qualifications by the closing date of this job opening. You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period. For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. 

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

All state employees shall follow Executive Order 13G (as amended by Executive Order 14C).

Please ensure your application is complete prior to submission.  You will be unable to make revisions once you officially submit your application to the State of Connecticut.

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

The immediate vacancy is listed above, however, applicants to this recruitment may be used for future vacancies in this job class.

Any questions regarding this recruitment may be directed to Erica McGuinness at


In the Department of Revenue Services, this class is accountable for directing the work of a major Tax unit.


Directs staff and operations of unit; coordinates, plans and manages unit activities; formulates program goals and objectives; develops or assists in development of related policy; interprets and administers pertinent laws; evaluates staff; prepares or assists in preparation of unit budget; maintains contacts with individuals both within and outside of unit who might impact on program activities; directs handling of correspondence and preparation of reports of examinations and other financial and statistical memoranda; conducts hearings and conferences with taxpayers and/or their representatives involved in disputed tax matters; recommends changes in existing legislation; prepares reports on unit activities and other necessary statistical and narrative reports; performs related duties as required.


Considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant state and federal laws, statutes and regulations; considerable knowledge of principles and practices of accounting and auditing; considerable interpersonal skills; considerable oral and written communication skills; considerable ability in interpretation of laws and regulations.


Nine (9) years of experience in technical work in taxation in the auditing of tax returns and fiscal records or tax administration.


One (1) year of the General Experience must have been in a supervisory capacity. For State employees, this is the level of Revenue Examiner 4.


  1. 1. College training in accounting or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years.
  2. A Master's degree in accounting or taxation may be substituted for one (1) additional year of the General Experience.
  3. Certification in one of the following may be substituted for one (1) additional year of the General Experience: Certified Public Accountant or Certified Internal Auditor.
  4. One (l) year as a Tax Appellate Officer may be substituted for the General and Special Experience.


  • Experience independently applying modern management and or leadership principles and techniques.
  • Experience with relevant state and federal tax laws, statutes and regulations.
  • Experience with principles and practices of auditing.
  • Experience communicating effectively both orally and in writing with a diverse set of internal and external stakeholders. 
  • Experience delivering key performance indicators with measurable results.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.