Connecticut StateDepartment of Administrative Services

Connecticut Careers Trainee (Administrative & Residual) (40 Hour)

Target Class: Revenue Agent 1

Recruitment #211214-2292AR-001


Are you interested in acquiring skills, knowledge, and experience that will help you develop and have a rewarding career? If so, we invite you to apply for an exciting opportunity with the Department of Labor!

The Delinquent Accounts Unit of the Tax Division is recruiting for a Connecticut Careers Trainee with the target class of Revenue Agent 1 in Wethersfield, CT. This is a full time opportunity, with a Monday through Friday schedule on first shift. 

The Connecticut Careers Trainee (CCT) is a class targeted to college graduates to provide a one-year training program to develop the vital tools to work in the professional field of Revenue Agent 1. You will receive training in introductory governmental work for development of skills and knowledge in the field of public administration in order to qualify for advancement into agency professional positions. You will perform a variety of increasingly difficult duties as skills are acquired during the course of the training period.

Eligibility for promotion to the target class Revenue Agent 1 (Salary pay plan AR Grade 19) is earned upon successful completion of the one-year training program.

*Starting salary with a Bachelor's and/or Master's degree: AR 15 Step 1, $49,271 annually. 

The salary for an employee who completes any of the above Minimum Requirements after initial appointment to the Connecticut Careers Trainee job class will be adjusted commensurate with the schedule above and effective the pay period following the date the Master's degree has been conferred or the pay period following the date the appropriate number of credits as indicated in the job specification have been earned.

For current state employees compensation will be in accordance with guidelines for computing salary adjustments set forth by the Department of Administrative Services, Determining Salary Upon Change in Class manual.

Who we are:
The State of Connecticut, Department of Labor (DOL) is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this ever-changing environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers and employers, and other agencies that serve them. We ensure the supply of high-integrated services that serve the needs of our customers. 

The primary focus of the Delinquent Accounts Unit of the Tax Division is the collection of delinquent taxes, the pursuit of tax returns not filed, and the management of accounts receivable for both Unemployment Compensation taxes and special assessments. This unit also responds to inquiries and problems related to: bankruptcies, liens, missing quarterly tax returns, collections issues, tax warrants and estimated assessments. 

Role and responsibilities: 
Contacts Unemployment Insurance tax debtors to secure balance due on accounts; locates tax debtors and levy sources; seeks information relative to the financial standing of debtors; arranges for installment payments; corresponds with debtors, accountants, and attorneys; prepares investigative reports; assists taxpayers in the preparation of returns or accounts owed; identifies accounts which require issuance for warrant, abatement, or attorney action and confers with employees of a higher level concerning appropriate action; conducts in-house research to resolve disputes; maintains complete and accurate records of contacts and relevant information; updates departmental records; makes recommendations pertaining to collection procedures; performs related duties as required.

What we offer: 
We offer competitive benefits including health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals. We encourage a healthy work/life balance to all employees.

Please watch the video below to find out how you can make an impact as a State Employee!

Selection Plan

Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting. Please note: You will be unable to make revisions once you submit your application into the JobAps system. Applications to this recruitment may be used for future vacancies in this job class.

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

Due to the large volume of applications received, we are unable to confirm receipt or status updates during the recruitment process. Please note that not all applicants will be contacted for interview and encouraged to apply for future postings.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

If you have any questions pertaining to this recruitment, please contact Jasmyn Raymond,

All state employees shall follow Executive Order 13G (as amended by Executive Order 14C).


In a state agency this class is accountable for mastering the skills necessary to satisfactorily complete the training program for a professional position.


In a department or institution receives training in introductory governmental work for development of skills and knowledge in field of public administration in order to qualify for advancement into agency professional positions; performs a variety of increasingly difficult duties as skills are acquired during course of training period; performs related duties as required.


Oral and written communication skills; ability to acquire knowledge and skills required for the target classification; ability to understand, evaluate and solve problems by exercising judgement and logic; ability to read, interpret and understand written material; ability to perform basic arithmetical computations; ability to interpret charts, graphs and tables; learning and reasoning ability; ability to establish and maintain cooperative relations with superiors, associates and general public; ability to utilize computer software.


Possession of a Bachelor's or Master's degree.


  1. If the target job classification has a Substitution Allowed that requires the Bachelor's or Master's degree to be in a specific area(s), then these specific degree areas are required for appointment to the Connecticut Career Trainee classification.
  2. Candidates cannot be appointed until all degree requirements are complete.


  • Experience in Unemployment Insurance
  • Experience in collections
  • Experience providing verbal and written communication to a diverse population
  • Experience using Microsoft Office applications including Word, Excel, Outlook and Teams
  • Experience completing multiple assignments with competing due dates



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.