Connecticut StateDepartment of Administrative Services

Correctional Counselor Supervisor

Statewide Correctional Facilities

Recruitment #211201-2261SC-001


Looking to advance in your career?
If so, we invite you to check out this opportunity!

The State of Connecticut, Department of Correction (DOC), is currently recruiting for the position of Correctional Counselor Supervisor at all correctional facilities statewide.

This is a full-time, 40 hours-per-week position.

Please Note: This process will fill vacancies for Correctional Institutions only. Individual processes will be completed for all specialty units.

The Department of Correction is looking for candidates able to demonstrate the following core values, abilities and skills: ethics, ability to build professional interpersonal relationships, ability to motivate and develop staff, oral and written communication skills, conflict resolution, collaboration, team building and problem solving/decision making skills.

Key duties of this position include:
  • Supervising Staff
  • Overseeing and reviewing incidents
  • Completing detailed review of all incidents and documenting critical information and corrective action
  • Developing and training DOC Correction Counselors and Counselor Trainees
  • Acting as Shift Commander in extended or emergency
  • Handling situations that come up between employees
Our Mission: DOC shall strive to be a global leader in progressive correctional practices and partnered re-entry initiatives to support responsive evidence-based practices aligned to law-abiding and accountable behaviors. Safe and security shall be a priority component of this responsibility as it pertains to staff, victims, citizens and offenders.

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Correction, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a) .

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

Application Period
For tips on how to apply to a job with the State of Connecticut, please click here.

The Correctional Counselor Supervisor hiring process is extensive - the time from application to appointment can take several months. Please make note of the following:
  • Upon initial application, you will be required to respond to supplemental and referral questions. Please be aware, you may be asked additional referral questions throughout the selection process. Updates during the recruitment process will be provided through email and your account via the JobAps portal. Please be sure to monitor both your personal email and online JobAps status board for notices and announcements.
  • Important Note: be sure to monitor your spam and/or junk email folders as well as email notices could end there in error based on your email settings.
  • Please be advised that resumes are no longer being accepted during the time that you apply, they cannot be uploaded into JobAps.
  • Per the State of Connecticut Acceptable Use Policy, State employees are not allowed to use their State issued email address when applying. Please be sure to use a personal email address.
Please take note of the following:
  • All supplemental and referral questions must be completed.
  • Candidates are allowed to exit their application and come back to work on it at a later date. Be sure to click “Save & Continue” at the bottom of each tab of your application prior to moving onto the next section or exiting the application to ensure all content is saved.
  • If you chose to save your work and continue your application at a later date, you can access the application under the “Unsubmitted Applications” section of your personal status board. Note, your complete application, including your supplemental and referral question responses, must be submitted prior to the closing date listed on the postings in order to be considered.
  • Review ALL tabs prior to submitting your application. You will not be allowed to make changes once you officially submit your application to the State of Connecticut. Candidates who fail to submit a complete application may not move forward in the hiring and selection process.
  • Please do not call or email about status updates regarding your application. If you successfully submit your application on time, a confirmation page displays immediately following your submission. On your Personal Status Board, the submission date and time display in the Submitted Applications section.
Oral Interview
Candidates will have the opportunity to articulate and be assessed on their knowledge, skill and ability during the oral interview portion of this process.

Review of Materials
Performance evaluation and candidate discipline eligibility review will be based on Administrative Directive 2.3. Candidates will be assessed on the following criteria:

  1. Interview (35%)
  2. Facility Promotion Assessment (35%)
  3. Time & Attendance (20%)
  4. Writing Sample (10%)

Reminders and Notes

  • Applicants on active military duty should contact to discuss the possibility of special testing accommodations. Special testing accommodations for active military personnel should be requested during the application filing period if possible. If not possible, special testing accommodations must be requested within 4 weeks of return from active military service. Copies of military orders will be required for all requests.
  • Due to the large number of applications, please do not call/email to confirm receipt or status of your application. If your application submits successfully, you will receive a pop up confirmation after you submit, in addition to a confirmation email of your application submission. You can view all emailed notices on your Personal Status Board by clicking the date in the Last Notice column for this recruitment.

Contact Us
Questions about this recruitment should be directed to Jake Ferrari via email at


In a Department of Correction facility or community setting this class is accountable for supervising the counseling and classification function of an inmate treatment program.


Supervises assigned and adjunct staff including orientation, training, counseling, evaluation and discipline in accordance with departmental standards; determines priorities and assigns unit duties, oversees and reviews results for accuracy, effectiveness and consistent application of policies and procedures; provides staff training and assistance; conducts performance evaluations; studies, analyzes and evaluates tasks performed by staff; ensures appropriate case management including screening of eligible inmates for programs; researches, organizes, plans and directs inmate counseling and classification program including supervision of records function and staff; coordinates activities with parole and community services system; organizes and develops admission and pre-release orientation programs; serves as executive officer of Classification Committee; participates on interdisciplinary teams; counsels individual inmates with difficult problems; works collaboratively and acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; interprets institution and its programs to interested lay and professional groups; maintains records and prepares reports and correspondence; facilitates in-service training for inmates and staff; may provide administrative and clinical supervision for substance abuse staff; may direct administrative and clinical team meetings; may participate in and/or supervise special programs (Community Release, addiction services, etc.); may physically restrain inmates, quell disturbances and otherwise assist custodial forces; may supervise staff in multiple geographical locations; performs related duties as required.


Considerable knowledge of relevant agency policies and procedures; considerable knowledge of relevant state and federal laws, statutes, and regulations; considerable knowledge of case work methods and techniques and current correctional practices including inmate classification systems and parole practices; considerable knowledge of individual and social factors contributing to delinquency and crime; considerable knowledge of counseling principles and techniques; considerable knowledge of welfare resources; knowledge of substance abuse and current correctional treatment practices; considerable interpersonal skills; considerable oral and written communication skills; considerable ability to plan and organize a case work program; ability to utilize computer software; supervisory ability.


Seven (7) years of experience in social case work, counseling, probation or parole.


Two (2) years of the General Experience must have been in correctional treatment services.


  1. College training in counseling, criminal justice, psychology, sociology or social work may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  2. A Master's degree in counseling, criminal justice, psychology, sociology or social work may be substituted for one (1) additional year of the General Experience.
  3. One (1) year of experience as a Correctional Counselor or Correctional Substance Abuse Counselor may be substituted for the General and Special Experience.


Preferred experience will be based on the operational needs of the individual facilities as vacancies become available.


  1. Incumbents in positions that supervise Correctional Substance Abuse Counselors are required to possess and retain current Certification or Licensure as an Alcohol and Drug Counselor by the Connecticut Department of Public Health.
  2. Incumbents in this class are required to possess a high school diploma or General Educational Development (GED) certification by the time of appointment.
  3. Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's license.
  4. Incumbents in this class may be required to travel.


In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate may be made before persons are certified for appointment.


  1. Incumbents in this class must have general good health, be free from any disease or injury which would impair health or usefulness and possess and retain sufficient physical strength, stamina, agility, endurance and visual and auditory acuity required to perform all the duties of the class.
  2. A comprehensive medical examination, including a controlled substance screening, may be required of applicants.


Incumbents in this class may be exposed to some danger of injury or assault by inmates.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.