Connecticut StateDepartment of Administrative Services

Children and Families Program Supervisor

Recruitment #211123-6584PR-001

Introduction


Are you a current State of Connecticut, Department of Children and Families (DCF) employee seeking a role where you can continue to make a difference while participating in a dynamic and reciprocal human services environment? If this sounds like you, we invite you to check out this exciting opportunity to join our team! 

Our mission is to work together with families and communities for children who are healthy, safe, smart, and strong. We are proud of our diverse and dedicated workforce who strive every day to meet the needs of those we encounter. Our family-centered, strength-based approach to our work seeks to improve the well-being of the children and families we serve. 

We are currently recruiting for one (1) full-time Children and Families Program Supervisor to work at our Central Office in Hartford. You would be a member of our Transitional Supports and Success Division which is a team committed to helping youth navigate life's challenges and develop into thriving adults. This is a full-time, 40 hours per week, Monday - Friday position.
  • Although based out of our Central Office, 505 Hudson Street, Hartford, CT, statewide travel is expected
The Program Supervisor provides program oversight to contract compliance and quality improvement of over fifty (50) congregate care programs that operate 24/7 serving youth. The position also provides support and oversight on Families First Prevention Services Act (FFPSA) qualified programs for federal reimbursement of $1.3 million and is responsible for the regulatory compliance for out-of-state congregate care programs. In this role, other responsibilities include, but are not limited too:
  • Supervise and lead the unit responsible for conducting Private Non-Medical Institutions (PNMI) reviews
  • Conduct provider meetings
  • Assist in evaluating program outcomes
  • Evaluate risk management
  • Follow up on all incidents (i.e. arrests, Absence without proper authority (AWOLs), restraints, etc.) involving children stemming from these programs
Our ideal candidate will be organized, resourceful, and solution-focused. Additionally, they possess:
  • Strong communication skills
  • Proven relationships with a broad section of multidisciplinary stakeholders
  • Familiarity with prevention/diversion/intervention services for youth and families
  • A history of developing and sustaining relationships with service providers
  • Familiarity with Connecticut provider network and systems of care
As a state employee, you would continue to be able to participate in our competitive benefits plan which includes health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick and personal leave accruals.

We hope you take this opportunity to continue your career with us and make an impact by serving your state! 

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Children and Families, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application. 

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a) .

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps systemInterviews will be limited to candidates whose experience and training most closely meet the requirements of the positionThe immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.   

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board  (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

If you have any questions regarding this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Children and Families this class is accountable for managing administrative child welfare/protective services programs.

EXAMPLES OF DUTIES

Manages a component of a program within the agency including oversight of the development and evaluation of specific clinical or behavioral programs; ensures specialized services/programs are in compliance with federal, state and department mandates; identifies and develops new programs and funding sources; schedules, assigns, oversees and reviews work of staff; provides training and assistance to staff and/or outside providers; conducts performance evaluations; determines priorities and plans office work; establishes and maintains office procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies, outside officials and community regarding policies and procedures, available services and coordination of resources; prepares reports and correspondence; consults with staff on difficult cases; oversees maintenance of records; collects and analyzes program data; may interact with clients and caretakers; may interact or hear cases concerning retention of a child in community vs. institutionalization; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of relevant agency policies and procedures; considerable knowledge and understanding of case work principles, methods, and techniques; considerable knowledge of factors which influence attitudes and behavior of individuals and families; considerable knowledge of community resources and available services; knowledge of legal basis for departmental programs and requirements; knowledge of child development; knowledge of mental health and behavioral challenges facing children and youth; considerable interpersonal skills; considerable oral and written communication skills; supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of professional experience in the field of child welfare, children's protective services, foster services, adoption or social and human services.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been in a supervisory capacity over professional staff responsible for planning, developing or implementing administrative or program services in child welfare, children's protective services, children's mental health or juvenile justice.  

NOTE: For State employees, this is interpreted at the level of Social Worker Supervisor.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

2. A Master's degree or other advanced degree in behavioral science, public administration, education, social work or a closely related field may be substituted for one (1) additional year of the General Experience. 

3. For State Employees, two (2) years as a Children Services Consultant may be substituted for the General and Special Experience.

NOTE: Closely related fields are: child welfare, applied sociology, social and/or human services, clinical psychology, child development, criminal justice, counseling, human development and family relations, human service, marriage and family therapy.

PREFERRED QUALIFICATIONS

Preference will be given to applicants who have the following experience: 
  • Managing provider partnerships/relations, i.e., facilitating provider meetings, risk management communication, etc.
  • Utilizing a variety of computer software such as; Access, SharePoint, PowerPoint, Excel (i.e., exporting and importing data, creating reports, pivot tables, etc.)
  • Conducting quality assurance oversight
  • With wrap Around Funding budgets or contract management

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.







The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.