STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Information Technology Analyst 1 (40 Hour)

Recruitment #211013-7603FD-001

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Introduction



Do you have a passion for providing user support in a fast paced environment? 
If so, we encourage you to discover this opportunity to join our team! 

The State of Connecticut, Department of Revenue Services (DRS) is currently recruiting for a full-time Information Technology Analyst 1 to join us within our Information Systems Division located at 450 Columbus Blvd in Hartford, CT. If you enjoy working on a dynamic team, this may be the position for you! 

Our Mission: 

DRS has a mission to instill public confidence in the integrity and fairness of tax collection; achieve the highest level of voluntary taxpayer compliance; continuously improve agency performance; contribute to the fiscal and economic well-being of the state; and provide a positive and professional workplace. 

About the Role: 

This role is a full-time, 40 hour per week position with a first shift schedule, Monday through Friday. 

The Information Systems Division (ISD) supports the agency in the efficient and cost effective administration of taxes through the use of technology. ISD helps further develop and maintain all agency Information Systems and supporting technology. ISD also enhances the capacity of other agency programs to secure additional tax revenue by supplying vital information through a management information system. 

In this exciting role, you will assist in the development and on-going support of the DRS new CTax System. 

CTax demonstrates the State's commitment to deploy cutting-edge technology that provides DRS tax professionals the ability to provide secure, efficient and modernized tax administration. Public confidence in the integrity and fairness of tax collection, along with achieving the highest rate of voluntary compliance, is at the heart of the DRS mission. CTax is the vehicle that will allow DRS to deliver world class service preserving and improving the trust of our customers, the taxpayers of the State of Connecticut. Upon full implementation, CTax will position DRS to be among the best in tax administration. 

What we can offer you: 

State of Connecticut employees participate in a competitive benefits plan that includes: 
  • Excellent health and dental coverage; 
  • A generous retirement plan; 
  • Paid time off; 
  • A healthy work - life balance! 
Watch below to discover how you can make an impact
               

Selection Plan

To Apply: 

  • Complete a Master Application and apply directly to this recruitment. 
  • Please ensure that your application is complete. 

Due to the volume of applications anticipated, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be provided through your JobAps portal account. 

Please Note: 

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a) .

In order to be considered for this job opening, you must meet the minimum qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date, unless otherwise specified.

What to Expect After You Apply: 

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

This posting may require completion of additional referral questions (RQs) which will be sent to you via email after the closing date. The email notification will include an expiration date by which you must submit (Finish) your responses. Please regularly check your email for notifications. Please check your SPAM and/or Junk folders, as emails could end up there in error.

Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. 

This employment offer will be contingent upon successful completion of a criminal background check, including being fingerprinted, State and Federal tax compliance checks, and supervisory reference checks. 

At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, supervisory references, college transcripts, licensure, etc. at the discretion of the agency. Current state employees will be required to submit their last two (2) service ratings. 

Contact Information:

Should you have any questions pertaining to this recruitment, please contact Tyler Cashman at Tyler.Cashman@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency Information Technology (IT) environment, this class is accountable for performing a range of information technology tasks and application development in an IT environment.

EXAMPLES OF DUTIES

Software Development: Prepares computer programs for solution of business problems from narrative statements, program specifications and other data as source materials; customizes software applications to meet user requirements; assists systems and application developers in analysis, design and development of information systems; prepares test data; performs system tests; debugs/corrects errors; diagnoses problems with operating systems specific to incompatibility with other applications; acts as liaison between other technical staff, users and vendors regarding basic application design and modification including database management systems; maintains and enhances existing programs; installs system upgrades and patches in support of application software; documents system changes and problem resolutions; participates in project planning sessions with team members to analyze requirements; uses programmer productivity tools; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of data control functions; considerable knowledge of IT equipment and diagnostic tools; knowledge of principles and techniques of computer programming; knowledge of programming languages; knowledge of principles of information systems; knowledge of principles and concepts of network environments; knowledge of computer operating systems; knowledge of fundamental principles and theories of business and planning functions; knowledge of principles and techniques of systems analysis, design and development; knowledge of capabilities of computer equipment and technology; considerable technical problem solving skills; considerable logic and analytical skills; interpersonal skills; oral and written communication skills; considerable ability to install and maintain microcomputer hardware, software and network components; ability to prepare and maintain records, logs, reports, documentation, and manuals; ability to write, test and debug computer programs; ability to use programming development tools; ability to identify, analyze and resolve simple business and technical problems.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in information technology (IT) operations support, programming or another IT related support area.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been performing basic technical support work in such areas as: help desk functions; installing and maintaining basic computer hardware and software; basic technical work in data communications, microcomputer support, production control or programming; performing any closely related basic technical support function. 
NOTE: For State Employees basic technical support work is interpreted at the level of Information Technology Technician.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

1. College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling six (6) months of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in management information systems, computer science or electrical engineering may be substituted for the General and Special Experience.
3. For State Employees one (1) year as an Information Technology Analyst Trainee may be substituted for the General and Special Experience.
4. For State Employees two (2) years as an Information Technology Technician may be substituted for the General and Special Experience.

PREFERRED QUALIFICATIONS

The preferred candidate will possess:
  • Experience with application development; 
  • Experience with Tax Payer applications; 
  • Experience with configuration of COTS solutions; 
  • Experience in object oriented programming language and frameworks (i.e. VB.NET or ASP.NET or Visual Studio). 

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.





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