STATE OF CONNECTICUT EXECUTIVE BRANCH JOBS

Administrative Assistant

Recruitment #211012-3591CL-001

Introduction


Are you a current State of Connecticut employee who has extensive knowledge of office administration and management? If this sounds like you, then we at the Department of Labor (DOL), invite you to check out this exciting opportunity!

The DOL is committed to protecting and promoting the interests of Connecticut workers. In order to accomplish this in an ever-changing environment, we assist workers and employers to become competitive in the global economy. We take a comprehensive approach to meeting the needs of workers, employers, and the other agencies that serve them. We ensure the supply of high-quality integrated services that serve the needs of our customers.

Our Legal Division is currently recruiting for one (1) qualified Administrative Assistant, who would be based out of our Wethersfield office. The Legal Division is responsible for providing legal guidance on all laws under the jurisdiction of DOL to the executive administration and giving support and assistance to agency staff involved in the unemployment adjudicative process. This is a full-time, first shift, Monday - Friday, 8:00 am - 4:30 pm position. 

In this role the essential duties the Administrative Assistant will be responsible for: 
  • Family and Medical Leave Act (FMLA) cases – with the start of a new FMLA law beginning on 1/1/22, will need to learn a new case management system
  • Manage all aspects of retaliation cases, prior to the scheduling of mediations
  • Commission on Human Rights and Opportunities (CHRO) filings – drafting/formatting initial answers, response to schedule A. Making copies/scans and mailing documents to parties. Receiving and processing all invoices for payment in CORE (including invoices received from the AG’s office on court filings, depositions, and fees)
  • Processing Freedom Of Information requests (copying/scanning/and mailings)
Another main duty of this position will be assisting with the unemployment Adjudications and Benefits Timeliness and Quality Review. Additionally, along with other duties as needed, we would have you:
  • Compile Unemployment Insurance tax and claims data for requests from public officials (FBI, Homeland Security, DMV, US Postal, etc) that come in via fax or email
  • Compile Unemployment Insurance tax and claims data for requests from law firms
  • Assist with CONN-OSHA audits by completing file organization based on federal requirements
  • Handle the filing of motions and appeals
  • Field the majority of daily calls from the public and forwards calls requiring additional information to the appropriate staff member
  • Update the Legal Division Intranet Web Page with Legal Division memos and decisions
We would continue to offer the same competitive benefits you are accustomed to as a Statewide employee. This includes health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick, and personal leave accruals. 

We hope you take this opportunity to continue your career with us and make an impact by serving your state!

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee, who has permanent state status* and meet the Minimum Qualifications as listed on the job opening.  You must specify your qualifications on your application.

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a) .

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps systemInterviews will be limited to candidates whose experience and training most closely meet the requirements of the positionThe immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.   

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position. 

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board  (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

If you have any questions regarding this recruitment, please contact Ethan Ives at Ethan.Ives@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing the most complex tasks in providing both office administration and secretarial support for a major program.

EXAMPLES OF DUTIES

Performs the most complex office administrative duties as described in the following areas:

1. TYPING: Using a personal computer or other electronic equipment, formats and types a full range of correspondence, reports, bills, drafts, etc. from rough draft, transcription, dictated notes, etc.; proofreads for content; edits using knowledge of grammar, punctuation and spelling.

2. FILING: Designs office filing systems; organizes and maintains files (including confidential files); maintains, updates and reviews references materials and manuals.

3. CORRESPONDENCE: Composes complex letters and/or memoranda, etc. (e.g. explaining department practices and/or policies) for own or manager's signature.

4. REPORT WRITING: Researches and assembles information from a variety of sources and prepares statistical and/or narrative reports; analyzes information and may make recommendations.

5. INTERPERSONAL: Acts for manager by interpreting established policies and procedures, etc.; troubleshoots by relieving manager of as much administrative detail as possible; acts for and regularly makes decisions in manager's absence (within prescribed limits of authority).

6. PROCESSING: Screens letters, memos, reports and other materials to determine action required; may make recommendations to supervisor.

7. PERSONAL SECRETARY: Arranges and coordinates meetings (including space and equipment); researches, assembles and coordinates meeting materials (e.g. charts, graphs, reports); writes minutes of meetings, lectures, conferences, etc. from rough draft; takes notes using shorthand, speedwriting or machine transcription; prepares expense accounts; makes travel arrangements.

8. OFFICE MANAGEMENT: Authorizes purchases and payments (within prescribed limits of authority); develops input and prepares documentation for office and/or department budget; coordinates budget control and monitoring; develops office and/or department procedural manuals; assists in interviewing and hiring office support staff; trains office support staff; may supervise office support staff; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of office administration and management; considerable knowledge of department and/or unit policies and procedures; considerable knowledge of proper grammar, punctuation and spelling; considerable knowledge of business communications; knowledge of business math; considerable interpersonal skills; ability to operate office equipment which includes personal computers and other electronic equipment; ability to operate office suite software; ability to take notes (shorthand, speedwriting or other method acceptable to manager).

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Four (4) years' experience above the routine clerk level in office support or secretarial work.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been as a Secretary 2 or its equivalent.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training in the secretarial sciences may be substituted for the General Experience on the basis of 15 semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following: 
  • Experience using CORE-CT for processing invoices for payments
  • Experience coordinating Freedom of Information (FOI) requests and redaction 
  • Experience filing motions and appeals
  • Experience managing cases and scheduling mediations
  • Experience drafting correspondence 
  • Experience reviewing and formatting lengthy formal documents 
  • Experience learning new case management systems

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.