Connecticut StateDepartment of Administrative Services

Social Work Supervisor

Recruitment #211006-7761SH-001


Are you a current State of Connecticut, Department of Social Services (DSS), looking to take on the challenge of a supervisory role? If this sounds like you, we invite you to check out this exciting opportunity below!

At DSS, we are actively seeking one (1) independent professional to become a Social Work Supervisor. This position will be located at 55 Farmington Avenue, Hartford, CT 06105. This position is full-time, 40 hours per week, Monday - Friday. 

The ideal candidate will have extensive experience in all Medicaid Home and Community Based programs and the ability to identify community barriers and provide solutions. In this role, along with other duties as needed, we would entrust you to:
  • Own quality management of critical initiatives, including design, development, and implementation of the plan as well as the direct supervision of related staff
  • Mentorship and direction to contracted providers during case conferencing
  • Supervising compliance, data analytics, and oversight of key aspects of the strategic rebalancing plan
We would continue to offer the same competitive benefits you are accustomed to as an Agency employee. This includes health and dental insurance, a retirement plan, group life insurance, and other supplemental benefits. Paid time off is also offered, including 12 paid holidays per calendar year, in addition to vacation, sick, and personal leave accruals. 

We hope you take this opportunity to continue your career with us and make an impact by serving your state!

Selection Plan

In order to be considered for this job opening, you must be a current State of CT employee of the Department of Social Services, who has permanent state status*, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. 

*For employees in the classified service, permanent status is obtained after successful completion of a working test period.  For employees in the unclassified service, permanent status is obtained after serving in a position for at least six months (full-time or full-time equivalent).

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and 13G (3a) .

Applicants must meet the Minimum Qualifications as listed on the job opening and must specify their qualifications on their application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. 

Please note you will be unable to make revisions once you submit your application for this posting to the JobAps systemInterviews will be limited to candidates whose experience and training most closely meet the requirements of the positionThe immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. 

Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account.   

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. If selected for further consideration, State employees may be required to provide last 2 service ratings last 2 attendance records. Applicants must meet the minimum qualifications as indicated to apply for this position. 

This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates currently holding the title of Health Program Supervisor, who have permanent status and wish to be considered for lateral transfer, are now required to submit their application for consideration. All Candidates who meet the Minimum Qualifications (as listed on the job opening) must submit an application and  will be considered for this role, as determined by qualifications stated on the submitted application.

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board  (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 

The Department of Social Services participates in E-Verify, which is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. 

If you have any questions regarding this recruitment, please contact Ethan Ives at


In the Departments of Children and Families this class is accountable for supervising social work staff in the provision of direct social case work services to clients and providing case work quality improvement for an assigned region through a process of administrative case supervision or Special Review Investigation.

In the Department of Social Services this class is accountable for supervising social work staff in the provision of direct social case work services to individuals.

In the Department of Correction this class is accountable for supervising social work staff in the provision of direct social case work services to offenders. 


Schedules, assigns, oversees and reviews work of staff; provides staff training and assistance; conducts performance evaluations; determines priorities and plans unit work; establishes and maintains unit procedures; develops or makes recommendations on development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; prepares reports and correspondence; performs related duties as required.

DEPARTMENT OF CHILDREN AND FAMILIES (ADMINISTRATIVE CASE SUPERVISION): Completes administrative case review to ensure treatment plan as developed by Social Worker and Social Worker Supervisor for each child and/or youth in placement is appropriate; completes Special Review Investigation on cases that have experienced serious injury or death of a client to ensure case management and/or treatment plans for child and/or family were appropriate; identifies best practice deficiencies and determines necessary corrective action; facilitates case planning process with involved parties on each reviewed case to develop case consensus regarding permanent plan; reviews and approves revisions to permanent plan for each child and/or youth to ensure conformance to decisions made during review; ensures corrective action taken by Social Worker and/or Social Worker Supervisor; ensures documentation of treatment plan meets all federal, state and departmental policy guidelines; provides leadership in encouraging parental participation; establishes specific timetables for action by case related professionals and parents; participates in formulating policy and regulations relating to work of unit; provides consultation to field staff in solution of problems.


Considerable knowledge of relevant agency policies and procedures; considerable knowledge and understanding of case work principles, methods and techniques; considerable knowledge of factors which influence attitudes and behavior of individuals and families; knowledge of community resources (e.g. facilities serving social, mental health, medical, educational and legal needs, etc.) and services provided; knowledge of legal basis for departmental programs and requirements; considerable interpersonal skills; considerable oral and written communication skills; ability to interpret complex written material; supervisory ability.


Possession of a Master's degree in social work or a closely related field and two (2) years of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning OR a Bachelor's degree in social work or a closely related field and three (3) years of experience in the self-directed use of case management techniques and counseling to sustain or restore client functioning.

1. Closely related fields are: applied sociology, child development, child welfare, clinical psychology, counseling, human development and family studies, human service, marriage and family therapy, nursing, social and/or human services, education and criminal justice.

2. Qualifying experience at this level must include the use of professional interviewing techniques, provision of skilled counseling to an assigned client caseload and assessment of basic client needs (nutritional, environmental, financial, medical, protective service) through continuing personal observation during visits, intervention and evaluation. Qualifying experience must be at the full working level above the level of Social Worker Trainee.


Preference will be given to applicants who possess the following:
  • Experience with developing home and community-based services policies and standards
  • Experience with person-centered principles
  • Experience with analyzing data and analytic software
  • Experience with interpreting complex written material
  • Experience writing reports
  • Experience with long-term community services for people with disabilities and older adults


1. DEPARTMENT OF CHILDREN AND FAMILES: Incumbents in this class are required to possess and retain a valid Motor Vehicle Operator's License.
2. DEPARTMENT OF SOCIAL SERVICES: Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.
3. Incumbents in this class may be required to travel.
4. Incumbents in this class may be required to speak a foreign language.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.