Connecticut StateDepartment of Administrative Services

Social Services Medical Administration Manager

Recruitment #211006-2491MP-001


Do you want to make a difference while participating in a dynamic and reciprocal human services environment in the public sector? If so, we want you to join us and be part of a vital role for our agency!  

The State of Connecticut, Department of Social Services (DSS) has a Social Services Medical Administration Manager position to lead the Community Options Unit within the Division of Health Services. We are conveniently located at 55 Farmington Avenue, Hartford, CT. This is a full time 40 hour per week position with a work schedule of Monday – Friday 8:00am – 4:30pm.      

You will discover the opportunity to:  

  • Engage in a rewarding career;
  • Showcase your talents in an important role;
  • Thrive in an exciting environment;
  • Provide support to a division that is passionate about the work we do;
  • Make a difference in the public sector;
  • Work together in a collaborative team environment.  

What’s in it for You – Leading Comprehensive Benefit Offerings:

  • Industry leading health benefits, including medical and dental coverage; 
  • Comprehensive pension plan and supplemental retirement offerings; 
  • Paid time off; 
  • Professional growth and development opportunities; 
  • Ability to serve the citizens of Connecticut;
  • A healthy work life balance to all employees.  

We hope you take this opportunity to make an impact by serving your state!

Selection Plan

The Department of Social Services participates in E-Verify.  

In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process.  

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  

Applicants must meet the Minimum Qualifications as listed on the job opening and specify their qualifications on their application. Please ensure that your application is complete as you will be unable to make revisions once you officially submit your application into the JobAps system.  

Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position.  These documents may include:  a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position.   

This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.   

The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.     

If selected for further consideration, State employees may be required to provide last 2 service ratings, last 2 attendance records and non-state employees may be required to provide 2 current letters of professional reference.  

Should you have questions pertaining to this recruitment, please contact Julie Barker, at

All State employees shall follow the guidelines as listed in Executive Orders  13F (3a) and 13G (3a) .


In the Department of Social Services and Department of Developmental Services this class is accountable for managing the policy development and/or program implementation of agency health service programs provided through Medicaid.


Manages the staff and operations of a Medical Administration Operations, Policy Section or Waiver Policy and Enrollment Division; implements policies and/or programs for health care services; coordinates, plans and manages unit activities; formulates program goals and objectives; develops or assists in the development of related policy; interprets and administers pertinent laws; coordinates research, data analysis and program planning efforts; monitors, analyzes and evaluates policies and/or programs to determine cost-effectiveness and quality of service; evaluates staff; prepares or assists in budget preparation; maintains contacts with individuals both within and outside of the agency who might impact on program activities; act as agency contact with and represents the agency before hospitals, medical care providers, Federal and other State agencies, other operating units, agencies and outside officials; maintains liaison with federal and state agencies administering the Title XVIII and XIX programs; may implement and monitor contracts with providers of medical services in the community; performs related duties as required.


Considerable knowledge of policy, regulations and laws applicable to medical care administration; considerable knowledge of public health programs and administration; considerable knowledge of federal and state medical care programs; considerable knowledge of relevant agency policies and procedures; considerable knowledge of and ability to apply management principles and techniques; considerable knowledge of relevant State and Federal laws, statutes and regulations; considerable interpersonal skills; considerable oral and written communication skills.


Nine (9) years of experience in the health services field involving the administration, planning or coordination of health care programs.


One (1) year of the General Experience must have been in a managerial, supervisory or consultative capacity with programmatic and administrative responsibility for a statewide health care program.


DEPARTMENT OF SOCIAL SERVICES: For State Employees this is interpreted at the level of Health Program Supervisor, Pharmacy Consultant, Planning Specialist, Public Assistance Consultant or Supervising Nurse Consultant.

DEPARTMENT OF DEVELOPMENTAL SERVICES: For State Employees this is interpreted at the level of Developmental Services Program Manager or Developmental Services Supervisor of Case Management.


1. College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half year of experience to a maximum of four (4) years for a Bachelor's degree.
2. A Master's degree in Public Health, Health Care Administration or a closely related field may be substituted for one (1) additional year of the General Experience.


Preference will be given to candidates who possess:  

  • One or all of the following: RN License, Master’s in Social Work or Master's in Psychology.    
  • Experience leading a diverse team. 
  • Experience providing clinical consultation.
  • Experience leading a team that includes clinicians.   
  • Experience collaborating with providers, agencies and organizations.
  • Experience with Medicaid and 1915 (c) waiver services. 
  • Experience in community based long term services and supports.    
  • Experience in the provision of services in a social services environment.                                                                                                  
  • Experience with person-centered principles.



The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.

The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.