Connecticut StateDepartment of Administrative Services

Office Supervisor

Recruitment #210923-6013CL-001

Introduction

Office of Early Childhood launches CTCARES for Family Child Care — Carver  Foundation of Norwalk
Are you a current State of CT employee looking to advance your career? Do enjoy performing a variety of administrative office management and supervisory functions? If so, read below & apply today! 

The State of Connecticut, Officer of Early Childhood (OEC) is now accepting applications for an exciting Office Supervisor role in Hartford, CT. This position is 8:00am - 4:30pm Monday - Friday alternate work schedules and telework requests are available.

About Us: 
The OEC is a unique State agency in Connecticut that helps families with young children achieve better life outcomes. As a new state agency, OEC is called on in its enabling statute to be data-driven, human-centered, and result-focused.  We touch the lives of over 200,000 young children, parents, and caregivers annually through our integrated focus on early care and education programs and safety supports, our home visiting programs, and other critical early childhood services.  By scale of funding, OEC is one of the largest departments of Connecticut state government, deploying and leveraging approximately half a billion dollars each year in service of vulnerable families and communities. Connecticut is a leader in the coordination of early childhood programs throughout the country. Whereas early childhood programming in most states is fragmented across multiple programs which families must navigate, only a handful of states have created agencies dedicated to integrating support families with young children require and only Connecticut has a clear data-driven mandate. New parenthood and early childhood are extremely important moments in a person’s life and nurturing or harmful experiences during this time can have significant and long lasting impacts.  OEC acts on the overwhelming evidence that intervention early in life, is the most promising way to break the cycle of poverty. 

The Role: Your work will have an impact on the economic security, health, safety, and resilience of families with young children. You will help make childcare safer, more accessible and of higher quality; you will provide families with the support they need to help prevent child abuse, neglect, and trauma; you will help families gain greater economic stability; you will also support families with young children who have developmental delays. On a daily basis you will: 

  • Perform a range of administrative responsibilities such as developing and maintaining office policy and procedural guidelines and/or manuals. 
  • Implement and maintain statewide policy and procedural guidelines. 
  • Act as a liaison to the general public and a wide variety of people within and outside state service regarding agency policy and procedures. 
  • Respond to oral and written inquiries for information and assistance. 
  • Prepare and oversee preparation of various administrative, statistical and financial reports. Coordinate and oversee general office business functions. 
  • Prepare and oversee preparation of all personnel record keeping transactions. 
  • You may be responsible for reviewing, coding, and routing materials. 
  • Perform related duties as required, etc.

Selection Plan

All State employees shall follow the guidelines as listed in Executive Orders 13F (3a) and
13G (3a).

To Apply:

  • In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.
  • Please select the location(s) listed above on your application. Failure to indicate the location(s) listed above may result in not being considered for vacancies in that specific location. Ensure that your application is complete before submitting it. You will not be able to make revisions once your application is submitted into the JobAps system. 
Important Information After You Apply: 

  • This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. 
  • Note:  At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include:  a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.  Applicants must meet the minimum qualifications as indicated to apply for this position.
  • Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
Connect With Us:

  • Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process Updates will be available through your JobAps portal account.
  • Should you have any questions about this recruitment please contact faith.macdonald@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency this class is accountable for independently performing a range of administrative office management and supervisory functions in the coordination of diverse office activities.

EXAMPLES OF DUTIES

Performs a range of administrative responsibilities such as developing and maintaining office policy and procedural guidelines and/or manuals; implements and maintains statewide policy and procedural guidelines; acts as a liaison to the general public and a wide variety of people within and outside state service regarding agency policy and procedures; responds to oral and written inquiries for information and assistance; prepares and oversees preparation of various administrative, statistical and financial reports; coordinates and oversees general office business functions; prepares and oversees preparation of all personnel record keeping transactions; may be responsible for reviewing, coding and routing materials; performs related duties as required.

Performs a range of supervisory responsibilities such as planning, organizing and coordinating office workflow; develops work performance and procedural standards and guidelines; determines priorities, assigns and reviews work for timeliness and conformance to agency policies and procedures; recommends staffing changes and assists in recruitment and selection of personnel; conducts performance evaluations; provides training and technical assistance; advises employees on personnel policies and procedures; handles counseling or disciplinary problems; performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Considerable knowledge of office administration and management; considerable knowledge of department and/or unit policies and procedures; considerable interpersonal skills; considerable oral and written communication skills; skill in performing arithmetical computations; considerable supervisory ability; considerable ability to read, interpret and apply complex materials; ability to operate office equipment which includes personal computers and other automated equipment; ability to operate office suite software;.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of general clerical experience.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been as lead or supervisory experience.
Note: For state employees lead or supervisory experience is interpreted at the level of Head Clerk.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.

PREFERRED QUALIFICATIONS

  • Experience supervising, leading, and training staff to use databases or computer programs. 
  • Experience supervising, leading, and training staff to process criminal background checks and child abuse/neglect registry checks in collaboration with a law enforcement and child protective services agency. 
  • Experience collaborating as part of a team with multiple stakeholders including federal, state, or municipal agencies or non-profit organizations. 
  • Experience corresponding with the public via telephone and email communications. 
  • Experience utilizing Microsoft Office products such as Word, Outlook, Excel, etc. for professional/business use. 

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.




The State of Connecticut is an Affirmative Action/Equal Opportunity Employer and strongly encourages the application of women, minorities and persons with disabilities.